Wise Chat vs Olark Live Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Quick Verdict
As of April 2026, Wise Chat has a higher user rating (4.4/5 from 105 reviews) and leads in active installations (6.0K+ vs 1.0K+). Both are free WordPress plugins. Wise Chat has accumulated 423K+ total downloads while Olark Live Chat has 44K+.
Detailed Comparison
| Metric | Wise Chat | Olark Live Chat | |
|---|---|---|---|
| Rating | 4.4/5 | ◄ | 2.5/5 |
| Total Reviews | 105 | ◄ | 2 |
| Active Installs | 6.0K+ | ◄ | 1.0K+ |
| Total Downloads | 423K+ | ◄ | 44K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 3 weeks ago | ◄ | 6 months ago |
| First Released | 2014 | 2017 | |
| Age | 12 years | 9 years | |
| WP Requires | 6.2+ | 3.1+ | |
| PHP Requires | 7.4+ | 4.3+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4 | 1.0.10 |
Rating Breakdown
Wise Chat
Olark Live Chat
Download Trends
Over the past 30 days, Wise Chat averaged approximately 129 daily downloads while Olark Live Chat averaged 9.
Recent Reviews
Wise Chat Reviews
It is a process to get updates as a paying customer.
I paid for the pro version of this plugin. Simply getting an email saying a new version is available would be nice. A plugin feature would break, and I’d check the changelog on the company’s website.
It doesn’t worth it.
As I’ve stated in the title of this topic, it doesn’t worth it. Why? Because imports 200 users into your user database, which I had to delete manually. It also got mixed with my real users.
Amazin Plugin!!!!
Thanks to Marcin for your support! Fast response times even for the free version!
Olark Live Chat Reviews
Totally broken
Still charging my client full amount ($552/year) and the plugin is so neglected that it has been fully deactivated in the WordPress marketplace.
Thank you Olark!
Finally, will have something stable! Thank you to the always awesome team at Olark. Just one thing to fix on my side, and the only reason I didn’t give it 5 stars, how can I make it multilingual now?
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.