WordPress Importer vs Import and export users and customers (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Import and export users and customers
80K+ active installs
Free + Premium
Quick Verdict
As of April 2026, Import and export users and customers has a higher user rating (4.7/5 from 253 reviews) while WordPress Importer leads in active installations (2.0M+ vs 80K+). Both are free WordPress plugins. WordPress Importer has accumulated 67M+ total downloads while Import and export users and customers has 5.6M+. Import and export users and customers has a higher support resolution rate (0% vs 0%).
Detailed Comparison
| Metric | WordPress Importer | Import and export users and customers | |
|---|---|---|---|
| Rating | 3.1/5 | ► | 4.7/5 |
| Total Reviews | 317 | ◄ | 253 |
| Active Installs | 2.0M+ | ◄ | 80K+ |
| Total Downloads | 67M+ | ◄ | 5.6M+ |
| Support Resolution | 0% | 0% | |
| Last Updated | 4 months ago | ► | 5 days ago |
| First Released | 2010 | 2014 | |
| Age | 16 years | 12 years | |
| WP Requires | 5.2+ | 3.4+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free + Premium | |
| Latest Version | 0.9.5 | 2.0.1 |
Rating Breakdown
WordPress Importer
Import and export users and customers
Download Trends
Over the past 30 days, WordPress Importer averaged approximately 15,704 daily downloads while Import and export users and customers averaged 2,222.
Recent Reviews
WordPress Importer Reviews
Works but Basic
WordPress Importer did the main job and helped me move content fast. But the process felt a bit plain, and I had to check a few things myself after import. So 3 stars from me.
Simple Import Tool
Used this to import old site content, and it worked fine. The process was simple n didn’t take much time. No issues so far, does exactly what it should. Pretty useful, tnkz 👍
Smooth Import Tool
Used WordPress Importer to move some posts from another site. The process was simple and worked fine. Took a bit of time on bigger files, but overall, it did the job well. Tnkz devs.
Import and export users and customers Reviews
Still working great after many years
I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, esp
Successfully imported 1000+ users!
Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for th
Seamlessly imported (and edited) 900+ users with many custom fields!
I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.