WordPress Importer vs Import and export users and customers (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

WordPress Importer

WordPress Importer

3.1(317)

2.0M+ active installs

Free

Updated 4 months ago
View WordPress Importer
VS
Import and export users and customers

Import and export users and customers

4.7(253)

80K+ active installs

Free + Premium

Updated 5 days ago
View Import and export users and customers

Quick Verdict

As of April 2026, Import and export users and customers has a higher user rating (4.7/5 from 253 reviews) while WordPress Importer leads in active installations (2.0M+ vs 80K+). Both are free WordPress plugins. WordPress Importer has accumulated 67M+ total downloads while Import and export users and customers has 5.6M+. Import and export users and customers has a higher support resolution rate (0% vs 0%).

Detailed Comparison

Rating
3.1/5WordPress Importer
Import and export users and customers4.7/5
Total Reviews
317WordPress Importer
Import and export users and customers253
Active Installs
2.0M+WordPress Importer
Import and export users and customers80K+
Total Downloads
67M+WordPress Importer
Import and export users and customers5.6M+
Support Resolution
0%WordPress Importer
Import and export users and customers0%
Last Updated
4 months agoWordPress Importer
Import and export users and customers5 days ago
First Released
2010WordPress Importer
Import and export users and customers2014
Age
16 yearsWordPress Importer
Import and export users and customers12 years
WP Requires
5.2+WordPress Importer
Import and export users and customers3.4+
PHP Requires
7.2+WordPress Importer
Import and export users and customersfalse+
Business Model
FreeWordPress Importer
Import and export users and customersFree + Premium
Latest Version
0.9.5WordPress Importer
Import and export users and customers2.0.1

Rating Breakdown

WordPress Importer

3.1/5(317 reviews)
5
40%
4
9%
3
7%
2
9%
1
35%

Import and export users and customers

4.7/5(253 reviews)
5
88%
4
3%
3
4%
2
1%
1
4%

Recent Reviews

WordPress Importer Reviews

by iyana303

Works but Basic

WordPress Importer did the main job and helped me move content fast. But the process felt a bit plain, and I had to check a few things myself after import. So 3 stars from me.

by tariqarsenault

Simple Import Tool

Used this to import old site content, and it worked fine. The process was simple n didn’t take much time. No issues so far, does exactly what it should. Pretty useful, tnkz 👍

by averypulido

Smooth Import Tool

Used WordPress Importer to move some posts from another site. The process was simple and worked fine. Took a bit of time on bigger files, but overall, it did the job well. Tnkz devs.

Import and export users and customers Reviews

by wpnovice2

Still working great after many years

I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, esp

by Arischvaran Puvanesvaran

Successfully imported 1000+ users!

Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for th

by Paolo Beccari

Seamlessly imported (and edited) 900+ users with many custom fields!

I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I

Frequently Asked Questions

Is WordPress Importer or Import and export users and customers more popular?
WordPress Importer has 2.0M+ active installations while Import and export users and customers has 80K+. WordPress Importer is the more widely-used plugin as of April 2026.
Which has better ratings — WordPress Importer or Import and export users and customers?
WordPress Importer has a 3.1/5 rating from 317 reviews, while Import and export users and customers has a 4.7/5 rating from 253 reviews.
Are WordPress Importer and Import and export users and customers free?
WordPress Importer is free and Import and export users and customers is free + premium. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — WordPress Importer or Import and export users and customers?
As of April 2026, WordPress Importer has a 0% support resolution rate while Import and export users and customers has a 0% rate.
Which plugin is updated more frequently?
WordPress Importer was last updated 4 months ago and Import and export users and customers was last updated 5 days ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.