WP All Import – Drag & Drop Import for… vs Import and export users and customers (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
WP All Import – Drag & Drop Import for…
100K+ active installs
Free
Import and export users and customers
80K+ active installs
Free + Premium
Quick Verdict
As of April 2026, WP All Import – Drag & Drop Import for… has a higher user rating (4.7/5 from 1,958 reviews) and leads in active installations (100K+ vs 80K+). Both are free WordPress plugins. WP All Import – Drag & Drop Import for… has accumulated 5.3M+ total downloads while Import and export users and customers has 5.6M+. WP All Import – Drag & Drop Import for… has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | WP All Import – Drag & Drop Import for… | Import and export users and customers | |
|---|---|---|---|
| Rating | 4.7/5 | 4.7/5 | |
| Total Reviews | 1,958 | ◄ | 253 |
| Active Installs | 100K+ | ◄ | 80K+ |
| Total Downloads | 5.3M+ | ► | 5.6M+ |
| Support Resolution | 100% | ◄ | 0% |
| Last Updated | 1 month ago | ► | 6 days ago |
| First Released | 2012 | 2014 | |
| Age | 14 years | 12 years | |
| WP Requires | 5.0+ | 3.4+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free + Premium | |
| Latest Version | 4.0.1 | 2.0.1 |
Rating Breakdown
WP All Import – Drag & Drop Import for…
Import and export users and customers
Download Trends
Over the past 30 days, WP All Import – Drag & Drop Import for… averaged approximately 2,538 daily downloads while Import and export users and customers averaged 2,222.
Recent Reviews
WP All Import – Drag & Drop Import for… Reviews
Good plugin but support doesn’t respond for a paid product
I made a bug report a few months ago, they confirmed it was a bug and gave me a work around. Told me it would take more than a few days to fix so I waited around a month and reached back out to get an
Useless without a premium account
No UX/UI, Almost none importable without premium and it doesn’t even show custom taxonomies. Just throw that plugin into the bin. This topic was modified 3 weeks, 2 days ago by emdiadesign.
8 years of greatness
I’ve been using the pro version of this plugin for 8 years now and it’s consistently been a great experience. As with all new software there’s a learning curve, but this one was worth it. I couldn’t m
Import and export users and customers Reviews
Still working great after many years
I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, esp
Successfully imported 1000+ users!
Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for th
Seamlessly imported (and edited) 900+ users with many custom fields!
I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I
Frequently Asked Questions
Is WP All Import – Drag & Drop Import for… or Import and export users and customers more popular?
Which has better ratings — WP All Import – Drag & Drop Import for… or Import and export users and customers?
Are WP All Import – Drag & Drop Import for… and Import and export users and customers free?
Which plugin has better support — WP All Import – Drag & Drop Import for… or Import and export users and customers?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.