WP Help vs Knowledge Base documentation & wiki… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Knowledge Base documentation & wiki…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, WP Help has a higher user rating (4.8/5 from 54 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. WP Help has accumulated 288K+ total downloads while Knowledge Base documentation & wiki… has 112K+.
Detailed Comparison
| Metric | WP Help | Knowledge Base documentation & wiki… | |
|---|---|---|---|
| Rating | 4.8/5 | 4.8/5 | |
| Total Reviews | 54 | ► | 75 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 288K+ | ◄ | 112K+ |
| Support Resolution | N/A | 0% | |
| Last Updated | 1 year ago | ► | 2 months ago |
| First Released | 2011 | 2017 | |
| Age | 15 years | 9 years | |
| WP Requires | 4.9+ | 4.5+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.7.5 | 2.17.0.2 |
Rating Breakdown
WP Help
Knowledge Base documentation & wiki…
Download Trends
Over the past 30 days, WP Help averaged approximately 71 daily downloads while Knowledge Base documentation & wiki… averaged 25.
Recent Reviews
WP Help Reviews
This is great!
For an agency delivering a lot of websites for users with little or no knowledge of WordPress, this is a gem!I can combine general docs from a central hub, so I only have to maintain it one place, wit
Doesn’t work on Siteground hosting due to sever-level security rule
I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short
Very Useful plugin – great for managed hosting
This is an amazing plugin – the kind of thing you don’t know you need. For managed hosting, it’s perfect. I’ve created help articles for clients on our own website and I can push them out to all our
Knowledge Base documentation & wiki… Reviews
Clean, Reliable, and Efficient
We’ve been using Basepress Premium for about 5 years to supplement our primary documentation with a knowledgebase that’s integrated with our SupportCandy helpdesk. I have nothing but good to say about
Excellent tool, great support!
Very good plugin, exactly what we need. One of the view kb plug-ins which really support multiple kbs. Support is excellent: fast and good.
Support not Responding for Months
We have the paid version of BasePress and frankly in the last months our experience has been disappointing. We found several severe bugs in the plugin, we contacted their support and they never replie
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.