LiveChat – Live Chat Plugin for WP… vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, LiveChat – Live Chat Plugin for WP… has a higher user rating (4.6/5 from 98 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. LiveChat – Live Chat Plugin for WP… has accumulated 1.3M+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | LiveChat – Live Chat Plugin for WP… | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 2/5 |
| Total Reviews | 98 | ◄ | 7 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 1.3M+ | ◄ | 138K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 months ago | ◄ | 2 years ago |
| First Released | 2010 | 2011 | |
| Age | 16 years | 15 years | |
| WP Requires | 4.4+ | 2.9.2+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 5.0.11 | 1.8.5 |
Rating Breakdown
LiveChat – Live Chat Plugin for WP…
Zendesk Support for WordPress
Download Trends
Over the past 30 days, LiveChat – Live Chat Plugin for WP… averaged approximately 102 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
More Customer Support Worth Comparing
Top alternatives in the same category as LiveChat – Live Chat Plugin for WP… and Zendesk Support for WordPress
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Frequently Asked Questions
Is LiveChat – Live Chat Plugin for WP… or Zendesk Support for WordPress more popular?
Which has better ratings — LiveChat – Live Chat Plugin for WP… or Zendesk Support for WordPress?
Are LiveChat – Live Chat Plugin for WP… and Zendesk Support for WordPress free?
Which plugin has better support — LiveChat – Live Chat Plugin for WP… or Zendesk Support for WordPress?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.