LiveChat – Live Chat Plugin for WP… vs Zendesk Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, LiveChat – Live Chat Plugin for WP… has a higher user rating (4.6/5 from 98 reviews) and leads in active installations (10K+ vs 10K+). Both are free WordPress plugins. LiveChat – Live Chat Plugin for WP… has accumulated 1.3M+ total downloads while Zendesk Chat has 1.3M+.
Detailed Comparison
| Metric | LiveChat – Live Chat Plugin for WP… | Zendesk Chat | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 4/5 |
| Total Reviews | 98 | ◄ | 27 |
| Active Installs | 10K+ | 10K+ | |
| Total Downloads | 1.3M+ | ► | 1.3M+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 months ago | ◄ | 5 years ago |
| First Released | 2010 | 2010 | |
| Age | 16 years | 16 years | |
| WP Requires | 4.4+ | 3.1+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 5.0.11 | 1.4.18 |
Rating Breakdown
LiveChat – Live Chat Plugin for WP…
Zendesk Chat
Download Trends
Over the past 30 days, LiveChat – Live Chat Plugin for WP… averaged approximately 102 daily downloads while Zendesk Chat averaged 17.
Recent Reviews
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
More Customer Support Worth Comparing
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Frequently Asked Questions
Is LiveChat – Live Chat Plugin for WP… or Zendesk Chat more popular?
Which has better ratings — LiveChat – Live Chat Plugin for WP… or Zendesk Chat?
Are LiveChat – Live Chat Plugin for WP… and Zendesk Chat free?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.