LiveChat – Live Chat Plugin for WP… vs Zendesk Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

LiveChat – Live Chat Plugin for WP…

LiveChat – Live Chat Plugin for WP…

4.6(98)

10K+ active installs

Free

Updated 2 months ago
View LiveChat – Live Chat Plugin for WP…
VS
Zendesk Chat

Zendesk Chat

4(27)

10K+ active installs

Free

Updated 5 years ago
View Zendesk Chat

Quick Verdict

As of April 2026, LiveChat – Live Chat Plugin for WP… has a higher user rating (4.6/5 from 98 reviews) and leads in active installations (10K+ vs 10K+). Both are free WordPress plugins. LiveChat – Live Chat Plugin for WP… has accumulated 1.3M+ total downloads while Zendesk Chat has 1.3M+.

Detailed Comparison

Rating
4.6/5LiveChat – Live Chat Plugin for WP…
Zendesk Chat4/5
Total Reviews
98LiveChat – Live Chat Plugin for WP…
Zendesk Chat27
Active Installs
10K+LiveChat – Live Chat Plugin for WP…
Zendesk Chat10K+
Total Downloads
1.3M+LiveChat – Live Chat Plugin for WP…
Zendesk Chat1.3M+
Support Resolution
0%LiveChat – Live Chat Plugin for WP…
Zendesk ChatN/A
Last Updated
2 months agoLiveChat – Live Chat Plugin for WP…
Zendesk Chat5 years ago
First Released
2010LiveChat – Live Chat Plugin for WP…
Zendesk Chat2010
Age
16 yearsLiveChat – Live Chat Plugin for WP…
Zendesk Chat16 years
WP Requires
4.4+LiveChat – Live Chat Plugin for WP…
Zendesk Chat3.1+
PHP Requires
7.2+LiveChat – Live Chat Plugin for WP…
Zendesk Chatfalse+
Business Model
FreeLiveChat – Live Chat Plugin for WP…
Zendesk ChatFree
Latest Version
5.0.11LiveChat – Live Chat Plugin for WP…
Zendesk Chat1.4.18

Rating Breakdown

LiveChat – Live Chat Plugin for WP…

4.6/5(98 reviews)
5
89%
4
0%
3
1%
2
2%
1
8%

Zendesk Chat

4/5(27 reviews)
5
67%
4
4%
3
7%
2
4%
1
19%

Recent Reviews

LiveChat – Live Chat Plugin for WP… Reviews

by antonmccoy

A solid live chat solution for a small or large business / web experience.

This is a great product, with both great AI and human support if you have any issues.

by auroraarcade

Great support!

Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty

by joejac1

Overpriced , unethical charges

Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that

Zendesk Chat Reviews

by Lexiol

Nothing Works

Nothing works. Not even their website on mobile.

by netart.gr

Very Useful and FREE!!!!

It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use

by ateya3d

Slow down any website

It’s Slow down any website, and no any support

Frequently Asked Questions

Is LiveChat – Live Chat Plugin for WP… or Zendesk Chat more popular?
LiveChat – Live Chat Plugin for WP… has 10K+ active installations while Zendesk Chat has 10K+. Zendesk Chat is the more widely-used plugin as of April 2026.
Which has better ratings — LiveChat – Live Chat Plugin for WP… or Zendesk Chat?
LiveChat – Live Chat Plugin for WP… has a 4.6/5 rating from 98 reviews, while Zendesk Chat has a 4/5 rating from 27 reviews.
Are LiveChat – Live Chat Plugin for WP… and Zendesk Chat free?
LiveChat – Live Chat Plugin for WP… is free and Zendesk Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — LiveChat – Live Chat Plugin for WP… or Zendesk Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
LiveChat – Live Chat Plugin for WP… was last updated 2 months ago and Zendesk Chat was last updated 5 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.