3CX Free Live Chat, Calls & Messaging vs Crisp – Live Chat and Chatbot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
3CX Free Live Chat, Calls & Messaging
100K+ active installs
Free
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Quick Verdict
As of April 2026, 3CX Free Live Chat, Calls & Messaging has a higher user rating (4.6/5 from 821 reviews) and leads in active installations (100K+ vs 20K+). Both are free WordPress plugins. 3CX Free Live Chat, Calls & Messaging has accumulated 3.9M+ total downloads while Crisp – Live Chat and Chatbot has 765K+.
Detailed Comparison
| Metric | 3CX Free Live Chat, Calls & Messaging | Crisp – Live Chat and Chatbot | |
|---|---|---|---|
| Rating | 4.6/5 | 4.6/5 | |
| Total Reviews | 821 | ◄ | 73 |
| Active Installs | 100K+ | ◄ | 20K+ |
| Total Downloads | 3.9M+ | ◄ | 765K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 7 months ago | ◄ | 11 months ago |
| First Released | 2013 | 2016 | |
| Age | 13 years | 10 years | |
| WP Requires | 5.3+ | 3.0.1+ | |
| PHP Requires | 5.4+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 10.0.17 | 0.48 |
Rating Breakdown
3CX Free Live Chat, Calls & Messaging
Crisp – Live Chat and Chatbot
Download Trends
Over the past 30 days, 3CX Free Live Chat, Calls & Messaging averaged approximately 1,007 daily downloads while Crisp – Live Chat and Chatbot averaged 71.
Recent Reviews
3CX Free Live Chat, Calls & Messaging Reviews
Average review
I was told to uninstall this plugin for optimal of web management.
Almost perfect
This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The cha
Works flawlessly
As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button posi
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
More Free Live Chat Worth Comparing
Top alternatives in the same category as 3CX Free Live Chat, Calls & Messaging and Crisp – Live Chat and Chatbot
(OFFICIAL tawk.to plugin) Instantly chat with visitors on your website with the free tawk.to chat widget. Website: http://tawk.to
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
WP-Chatbot is the fastest, simplest way to add live chat to your website. Convert hot leads and engage your customers using the Messenger chat widget.
Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
Frequently Asked Questions
Is 3CX Free Live Chat, Calls & Messaging or Crisp – Live Chat and Chatbot more popular?
Which has better ratings — 3CX Free Live Chat, Calls & Messaging or Crisp – Live Chat and Chatbot?
Are 3CX Free Live Chat, Calls & Messaging and Crisp – Live Chat and Chatbot free?
Which plugin has better support — 3CX Free Live Chat, Calls & Messaging or Crisp – Live Chat and Chatbot?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.