3CX Free Live Chat, Calls & Messaging vs Live Chat & AI Chatbot – onWebChat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
3CX Free Live Chat, Calls & Messaging
100K+ active installs
Free
Live Chat & AI Chatbot – onWebChat
700 active installs
Free
Quick Verdict
As of April 2026, Live Chat & AI Chatbot – onWebChat has a higher user rating (4.7/5 from 24 reviews) while 3CX Free Live Chat, Calls & Messaging leads in active installations (100K+ vs 700). Both are free WordPress plugins. 3CX Free Live Chat, Calls & Messaging has accumulated 3.9M+ total downloads while Live Chat & AI Chatbot – onWebChat has 35K+.
Detailed Comparison
| Metric | 3CX Free Live Chat, Calls & Messaging | Live Chat & AI Chatbot – onWebChat | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 4.7/5 |
| Total Reviews | 821 | ◄ | 24 |
| Active Installs | 100K+ | ◄ | 700 |
| Total Downloads | 3.9M+ | ◄ | 35K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 7 months ago | ► | 2 weeks ago |
| First Released | 2013 | 2015 | |
| Age | 13 years | 11 years | |
| WP Requires | 5.3+ | 4.7+ | |
| PHP Requires | 5.4+ | 5.4+ | |
| Business Model | Free | Free | |
| Latest Version | 10.0.17 | 3.5.3 |
Rating Breakdown
3CX Free Live Chat, Calls & Messaging
Live Chat & AI Chatbot – onWebChat
Download Trends
Recent Reviews
3CX Free Live Chat, Calls & Messaging Reviews
Average review
I was told to uninstall this plugin for optimal of web management.
Almost perfect
This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The cha
Works flawlessly
As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button posi
Live Chat & AI Chatbot – onWebChat Reviews
No reviews yet
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Frequently Asked Questions
Is 3CX Free Live Chat, Calls & Messaging or Live Chat & AI Chatbot – onWebChat more popular?
Which has better ratings — 3CX Free Live Chat, Calls & Messaging or Live Chat & AI Chatbot – onWebChat?
Are 3CX Free Live Chat, Calls & Messaging and Live Chat & AI Chatbot – onWebChat free?
Which plugin has better support — 3CX Free Live Chat, Calls & Messaging or Live Chat & AI Chatbot – onWebChat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.