3CX Free Live Chat, Calls & Messaging vs Tidio – Live Chat & AI Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
3CX Free Live Chat, Calls & Messaging
100K+ active installs
Free
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) while 3CX Free Live Chat, Calls & Messaging leads in active installations (100K+ vs 80K+). Both are free WordPress plugins. 3CX Free Live Chat, Calls & Messaging has accumulated 3.9M+ total downloads while Tidio – Live Chat & AI Chatbots has 3.4M+.
Detailed Comparison
| Metric | 3CX Free Live Chat, Calls & Messaging | Tidio – Live Chat & AI Chatbots | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 4.7/5 |
| Total Reviews | 821 | ◄ | 395 |
| Active Installs | 100K+ | ◄ | 80K+ |
| Total Downloads | 3.9M+ | ◄ | 3.4M+ |
| Support Resolution | N/A | 100% | |
| Last Updated | 7 months ago | ► | 1 month ago |
| First Released | 2013 | 2014 | |
| Age | 13 years | 12 years | |
| WP Requires | 5.3+ | 4.7+ | |
| PHP Requires | 5.4+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 10.0.17 | 7.0.0 |
Rating Breakdown
3CX Free Live Chat, Calls & Messaging
Tidio – Live Chat & AI Chatbots
Download Trends
Over the past 30 days, 3CX Free Live Chat, Calls & Messaging averaged approximately 1,007 daily downloads while Tidio – Live Chat & AI Chatbots averaged 774.
Recent Reviews
3CX Free Live Chat, Calls & Messaging Reviews
Average review
I was told to uninstall this plugin for optimal of web management.
Almost perfect
This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The cha
Works flawlessly
As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button posi
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
More Live Chat Worth Comparing
Top alternatives in the same category as 3CX Free Live Chat, Calls & Messaging and Tidio – Live Chat & AI Chatbots
The CRM, Sales, and Marketing WordPress plugin to grow your business better. Capture and engage web visitors with free live chat, forms, CRM, email ma …
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Identify, engage and convert website visitors with live chat and visitor analytics.
Floating button for chatting with your visitors via WhatsApp, Messenger, Contact form, and more.
Frequently Asked Questions
Is 3CX Free Live Chat, Calls & Messaging or Tidio – Live Chat & AI Chatbots more popular?
Which has better ratings — 3CX Free Live Chat, Calls & Messaging or Tidio – Live Chat & AI Chatbots?
Are 3CX Free Live Chat, Calls & Messaging and Tidio – Live Chat & AI Chatbots free?
Which plugin has better support — 3CX Free Live Chat, Calls & Messaging or Tidio – Live Chat & AI Chatbots?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.