Shield: Blocks Bots, Protects Users… vs Richpanel – Customer Support Helpdesk &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Shield: Blocks Bots, Protects Users…
40K+ active installs
Free
Richpanel – Customer Support Helpdesk &…
100 active installs
Free
Quick Verdict
As of April 2026, Shield: Blocks Bots, Protects Users… has a higher user rating (4.8/5 from 1,032 reviews) and leads in active installations (40K+ vs 100). Both are free WordPress plugins. Shield: Blocks Bots, Protects Users… has accumulated 12M+ total downloads while Richpanel – Customer Support Helpdesk &… has 8.5K+.
Detailed Comparison
| Metric | Shield: Blocks Bots, Protects Users… | Richpanel – Customer Support Helpdesk &… | |
|---|---|---|---|
| Rating | 4.8/5 | ◄ | 3.9/5 |
| Total Reviews | 1,032 | ◄ | 7 |
| Active Installs | 40K+ | ◄ | 100 |
| Total Downloads | 12M+ | ◄ | 8.5K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 1 year ago |
| First Released | 2013 | 2018 | |
| Age | 13 years | 8 years | |
| WP Requires | 5.7+ | 4.4+ | |
| PHP Requires | 7.4+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 21.2.6 | 2.5.4 |
Rating Breakdown
Shield: Blocks Bots, Protects Users…
Richpanel – Customer Support Helpdesk &…
Download Trends
Recent Reviews
Shield: Blocks Bots, Protects Users… Reviews
I hate this expensive, complex plugin
I’m so tired of visitors being locked out of client sites, clients being locked out. I have no idea how to get real support. It’s sold as a simple, robust security plugin, but it’s by no means simple;
Causes critical error
Installed it two times, and each time it completely blocked access to the WordPress dashboard. Had to use FTP to delete this plugin.
Solid Security Plugin with Some Hidden Pitfalls
I’m a web developer and I like Shield Security. It’s solid and offers strong protection. That said, after following their advice to improve my security grade, I couldn’t edit the WordPress Customiz
Richpanel – Customer Support Helpdesk &… Reviews
No reviews yet
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Frequently Asked Questions
Is Shield: Blocks Bots, Protects Users… or Richpanel – Customer Support Helpdesk &… more popular?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.