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Import and export users and customers vs WP Smart Import : Import any XML File… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Import and export users and customers

Import and export users and customers

4.7(253)

80K+ active installs

Free + Premium

Updated 6 days ago
View Import and export users and customers
VS
WP Smart Import : Import any XML File…

WP Smart Import : Import any XML File…

3.9(12)

1.0K+ active installs

Free

Updated 4 months ago
View WP Smart Import : Import any XML File…

Quick Verdict

As of April 2026, Import and export users and customers has a higher user rating (4.7/5 from 253 reviews) and leads in active installations (80K+ vs 1.0K+). Both are free + premium WordPress plugins. Import and export users and customers has accumulated 5.6M+ total downloads while WP Smart Import : Import any XML File… has 65K+.

Detailed Comparison

Rating
4.7/5Import and export users and customers
◄
WP Smart Import : Import any XML File…3.9/5
Total Reviews
253Import and export users and customers
◄
WP Smart Import : Import any XML File…12
Active Installs
80K+Import and export users and customers
◄
WP Smart Import : Import any XML File…1.0K+
Total Downloads
5.6M+Import and export users and customers
◄
WP Smart Import : Import any XML File…65K+
Support Resolution
0%Import and export users and customers
WP Smart Import : Import any XML File…N/A
Last Updated
6 days agoImport and export users and customers
◄
WP Smart Import : Import any XML File…4 months ago
First Released
2014Import and export users and customers
WP Smart Import : Import any XML File…2018
Age
12 yearsImport and export users and customers
WP Smart Import : Import any XML File…8 years
WP Requires
3.4+Import and export users and customers
WP Smart Import : Import any XML File…4.0+
PHP Requires
false+Import and export users and customers
WP Smart Import : Import any XML File…5.3+
Business Model
Free + PremiumImport and export users and customers
WP Smart Import : Import any XML File…Free
Latest Version
2.0.1Import and export users and customers
WP Smart Import : Import any XML File…1.1.5

Rating Breakdown

Import and export users and customers

4.7/5(253 reviews)
5
88%
4
3%
3
4%
2
1%
1
4%

WP Smart Import : Import any XML File…

3.9/5(12 reviews)
5
67%
4
0%
3
0%
2
25%
1
8%

Recent Reviews

Import and export users and customers Reviews

by wpnovice2

Still working great after many years

I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, esp

by Arischvaran Puvanesvaran

Successfully imported 1000+ users!

Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for th

by Paolo Beccari

Seamlessly imported (and edited) 900+ users with many custom fields!

I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I

WP Smart Import : Import any XML File… Reviews

by trevorberman

It imports, sort of…

Pretty unintuitive UI and didn’t work very well. Some of the fields mapped didn’t show up at all (like images from URL, or creator and short description as custom fields). I ended up with some basic (

by f3735462

Excellent customer support + plugin

I had an import issue and it was resolved within a week and a bit. very helpful support. highly recommended. plugin works great. no need for wocommerce add on plugin subscription fees. its an all in o

by Puneet

Best XML importer plugin i have ever used before

Best plugin with a lot of good premium features in the plugin. Recommendations – 1. – Please add a visual text editor toolbox for content section during import. 2. – Add find and replace feature for w

Frequently Asked Questions

Is Import and export users and customers or WP Smart Import : Import any XML File… more popular?
Import and export users and customers has 80K+ active installations while WP Smart Import : Import any XML File… has 1.0K+. Import and export users and customers is the more widely-used plugin as of April 2026.
Which has better ratings — Import and export users and customers or WP Smart Import : Import any XML File…?
Import and export users and customers has a 4.7/5 rating from 253 reviews, while WP Smart Import : Import any XML File… has a 3.9/5 rating from 12 reviews.
Are Import and export users and customers and WP Smart Import : Import any XML File… free?
Import and export users and customers is free + premium and WP Smart Import : Import any XML File… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Import and export users and customers or WP Smart Import : Import any XML File…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Import and export users and customers was last updated 6 days ago and WP Smart Import : Import any XML File… was last updated 4 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.