Fluent Support – Helpdesk & Customer… vs Customer Support Ticket System &… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Fluent Support – Helpdesk & Customer…

Fluent Support – Helpdesk & Customer…

4.5(62)

10K+ active installs

Free

Updated 1 month ago
View Fluent Support – Helpdesk & Customer…
VS
Customer Support Ticket System &…

Customer Support Ticket System &…

4.3(27)

400 active installs

Free

Updated 7 months ago
View Customer Support Ticket System &…

Quick Verdict

As of April 2026, Fluent Support – Helpdesk & Customer… has a higher user rating (4.5/5 from 62 reviews) and leads in active installations (10K+ vs 400). Both are free WordPress plugins. Fluent Support – Helpdesk & Customer… has accumulated 253K+ total downloads while Customer Support Ticket System &… has 53K+.

Detailed Comparison

Rating
4.5/5Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…4.3/5
Total Reviews
62Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…27
Active Installs
10K+Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…400
Total Downloads
253K+Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…53K+
Support Resolution
100%Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…N/A
Last Updated
1 month agoFluent Support – Helpdesk & Customer…
Customer Support Ticket System &…7 months ago
First Released
2021Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…2014
Age
5 yearsFluent Support – Helpdesk & Customer…
Customer Support Ticket System &…12 years
WP Requires
5.6+Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…4.5+
PHP Requires
7.4+Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…false+
Business Model
FreeFluent Support – Helpdesk & Customer…
Customer Support Ticket System &…Free
Latest Version
2.0.6Fluent Support – Helpdesk & Customer…
Customer Support Ticket System &…6.0.4

Rating Breakdown

Fluent Support – Helpdesk & Customer…

4.5/5(62 reviews)
5
85%
4
2%
3
2%
2
3%
1
8%

Customer Support Ticket System &…

4.3/5(27 reviews)
5
74%
4
7%
3
4%
2
4%
1
11%

Recent Reviews

Fluent Support – Helpdesk & Customer… Reviews

by gfa7

Excellent support on support portal

The team behind FluentSupport is excellent, works of course using their own system and provides help in no time. Had some complex customizations which they provided asking the right questions. Way to

by servitweb

5 stars – Great support!

I have having an issue and the support responded in a correct timeframe and provide multiple steps to check to solve my issue. One of the steps indeed solved my issue so my support website would work

by adamcze1

5 stars – Great support!

I had a tricky issue with 404 errors when opening tickets in the backend. The Fluent Support team – special thanks to Ahsan – patiently debugged the problem on my staging site and found the cause (Bus

Customer Support Ticket System &… Reviews

No reviews yet

Frequently Asked Questions

Is Fluent Support – Helpdesk & Customer… or Customer Support Ticket System &… more popular?
Fluent Support – Helpdesk & Customer… has 10K+ active installations while Customer Support Ticket System &… has 400. Fluent Support – Helpdesk & Customer… is the more widely-used plugin as of April 2026.
Which has better ratings — Fluent Support – Helpdesk & Customer… or Customer Support Ticket System &…?
Fluent Support – Helpdesk & Customer… has a 4.5/5 rating from 62 reviews, while Customer Support Ticket System &… has a 4.3/5 rating from 27 reviews.
Are Fluent Support – Helpdesk & Customer… and Customer Support Ticket System &… free?
Fluent Support – Helpdesk & Customer… is free and Customer Support Ticket System &… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Fluent Support – Helpdesk & Customer… or Customer Support Ticket System &…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Fluent Support – Helpdesk & Customer… was last updated 1 month ago and Customer Support Ticket System &… was last updated 7 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.