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JS Help Desk – AI-Powered Support &… vs Customer Support Ticket System &… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

JS Help Desk – AI-Powered Support &…

JS Help Desk – AI-Powered Support &…

3.8(73)

8.0K+ active installs

Free

Updated 1 month ago
View JS Help Desk – AI-Powered Support &…
VS
Customer Support Ticket System &…

Customer Support Ticket System &…

4.3(27)

400 active installs

Free

Updated 7 months ago
View Customer Support Ticket System &…

Quick Verdict

As of April 2026, Customer Support Ticket System &… has a higher user rating (4.3/5 from 27 reviews) while JS Help Desk – AI-Powered Support &… leads in active installations (8.0K+ vs 400). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Customer Support Ticket System &… has 53K+.

Detailed Comparison

Rating
3.8/5JS Help Desk – AI-Powered Support &…
►
Customer Support Ticket System &…4.3/5
Total Reviews
73JS Help Desk – AI-Powered Support &…
◄
Customer Support Ticket System &…27
Active Installs
8.0K+JS Help Desk – AI-Powered Support &…
◄
Customer Support Ticket System &…400
Total Downloads
555K+JS Help Desk – AI-Powered Support &…
◄
Customer Support Ticket System &…53K+
Support Resolution
100%JS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…N/A
Last Updated
1 month agoJS Help Desk – AI-Powered Support &…
◄
Customer Support Ticket System &…7 months ago
First Released
2014JS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…2014
Age
12 yearsJS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…12 years
WP Requires
5.5+JS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…4.5+
PHP Requires
7.4+JS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…false+
Business Model
FreeJS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…Free
Latest Version
3.0.6JS Help Desk – AI-Powered Support &…
Customer Support Ticket System &…6.0.4

Rating Breakdown

JS Help Desk – AI-Powered Support &…

3.8/5(73 reviews)
5
62%
4
4%
3
5%
2
5%
1
23%

Customer Support Ticket System &…

4.3/5(27 reviews)
5
74%
4
7%
3
4%
2
4%
1
11%

Recent Reviews

JS Help Desk – AI-Powered Support &… Reviews

by mary1991

works good

Awesome plugin , does what its says and more

by Oooh Boi

Absolute horror

Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any

by chrisbg

Outstanding!

Great Plugin!

Customer Support Ticket System &… Reviews

No reviews yet

Frequently Asked Questions

Is JS Help Desk – AI-Powered Support &… or Customer Support Ticket System &… more popular?
JS Help Desk – AI-Powered Support &… has 8.0K+ active installations while Customer Support Ticket System &… has 400. JS Help Desk – AI-Powered Support &… is the more widely-used plugin as of April 2026.
Which has better ratings — JS Help Desk – AI-Powered Support &… or Customer Support Ticket System &…?
JS Help Desk – AI-Powered Support &… has a 3.8/5 rating from 73 reviews, while Customer Support Ticket System &… has a 4.3/5 rating from 27 reviews.
Are JS Help Desk – AI-Powered Support &… and Customer Support Ticket System &… free?
JS Help Desk – AI-Powered Support &… is free and Customer Support Ticket System &… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — JS Help Desk – AI-Powered Support &… or Customer Support Ticket System &…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
JS Help Desk – AI-Powered Support &… was last updated 1 month ago and Customer Support Ticket System &… was last updated 7 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.