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WP Chat App vs Cresta Help Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

WP Chat App

WP Chat App

4.9(213)

100K+ active installs

Free

Updated 5 months ago
View WP Chat App
VS
Cresta Help Chat

Cresta Help Chat

5(15)

10K+ active installs

Free

Updated 3 months ago
View Cresta Help Chat

Quick Verdict

As of April 2026, Cresta Help Chat has a higher user rating (5/5 from 15 reviews) while WP Chat App leads in active installations (100K+ vs 10K+). Both are free WordPress plugins. WP Chat App has accumulated 1.8M+ total downloads while Cresta Help Chat has 249K+.

Detailed Comparison

Rating
4.9/5WP Chat App
►
Cresta Help Chat5/5
Total Reviews
213WP Chat App
◄
Cresta Help Chat15
Active Installs
100K+WP Chat App
◄
Cresta Help Chat10K+
Total Downloads
1.8M+WP Chat App
◄
Cresta Help Chat249K+
Support Resolution
N/AWP Chat App
Cresta Help ChatN/A
Last Updated
5 months agoWP Chat App
►
Cresta Help Chat3 months ago
First Released
2018WP Chat App
Cresta Help Chat2018
Age
8 yearsWP Chat App
Cresta Help Chat8 years
WP Requires
3.0+WP Chat App
Cresta Help Chat4.2+
PHP Requires
false+WP Chat App
Cresta Help Chatfalse+
Business Model
FreeWP Chat App
Cresta Help ChatFree
Latest Version
3.7.3WP Chat App
Cresta Help Chat1.3.7

Rating Breakdown

WP Chat App

4.9/5(213 reviews)
5
95%
4
2%
3
0%
2
0%
1
3%

Cresta Help Chat

5/5(15 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

WP Chat App Reviews

by fee2016

Finger weg!

Kaum hatte ich das Plugin installiert, wurde ich auch schon zugespamt! Ist mir in all den Jahren whattsapp nicht passiert. Da musste erst dieses Plugin kommen. This topic was modified 1 week,

by stevejones13

Good plugin

Very useful and effective

by flyingpastor

Simple to use, works well

This was easy to set up and get working, and I’ve not needed to touch it since.

Cresta Help Chat Reviews

by seasonwonder

Great WordPress Plugin

Easy and client converting whatsapp CTA.

by Anonymous User 20036978

Best Whatsapp Plugin

Simple, minimalist and straight to the point. There are not so many confusing settings that usually annoy me! I hope the developer keeps this plugin up to date and most importantly keeps it always so

by gemedj89

Great Plugin

Best plugin for chat! light and quick to set up 🙂

Frequently Asked Questions

Is WP Chat App or Cresta Help Chat more popular?
WP Chat App has 100K+ active installations while Cresta Help Chat has 10K+. WP Chat App is the more widely-used plugin as of April 2026.
Which has better ratings — WP Chat App or Cresta Help Chat?
WP Chat App has a 4.9/5 rating from 213 reviews, while Cresta Help Chat has a 5/5 rating from 15 reviews.
Are WP Chat App and Cresta Help Chat free?
WP Chat App is free and Cresta Help Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — WP Chat App or Cresta Help Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
WP Chat App was last updated 5 months ago and Cresta Help Chat was last updated 3 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.