Zendesk Support for WordPress vs MxChat – AI Chatbot & Content… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Zendesk Support for WordPress
2.0K+ active installs
Free
MxChat – AI Chatbot & Content…
1.0K+ active installs
Free
Quick Verdict
As of April 2026, MxChat – AI Chatbot & Content… has a higher user rating (5/5 from 27 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while MxChat – AI Chatbot & Content… has 55K+.
Detailed Comparison
| Metric | Zendesk Support for WordPress | MxChat – AI Chatbot & Content… | |
|---|---|---|---|
| Rating | 2/5 | ► | 5/5 |
| Total Reviews | 7 | ► | 27 |
| Active Installs | 2.0K+ | ◄ | 1.0K+ |
| Total Downloads | 138K+ | ◄ | 55K+ |
| Support Resolution | N/A | 81% | |
| Last Updated | 2 years ago | ► | 3 days ago |
| First Released | 2011 | 2024 | |
| Age | 15 years | 2 years | |
| WP Requires | 2.9.2+ | 5.0+ | |
| PHP Requires | false+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 1.8.5 | 3.1.7 |
Rating Breakdown
Zendesk Support for WordPress
MxChat – AI Chatbot & Content…
Download Trends
Over the past 30 days, Zendesk Support for WordPress averaged approximately 10 daily downloads while MxChat – AI Chatbot & Content… averaged 277.
Recent Reviews
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
MxChat – AI Chatbot & Content… Reviews
Not what expected
The free version wasn’t useful for me for ecommerce.
Excellent Plugin from an Even Better Developer
Integrating the tool is really very easy, and based on my testing so far, I haven’t encountered any negative aspects. @ Maxwell, I visited your website to learn more about your plugin and came acro
Excellent plugin, exceptional customer support
Awesome software and truly top-notch customer support! Maxwell is incredibly helpful, and the plugin works beautifully. I’d recommend this to anyone looking to integrate an AI chatbot into their WordP
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.