Zendesk Support for WordPress vs MxChat – AI Chatbot & Content… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Zendesk Support for WordPress

Zendesk Support for WordPress

2(7)

2.0K+ active installs

Free

Updated 2 years ago
View Zendesk Support for WordPress
VS
MxChat – AI Chatbot & Content…

MxChat – AI Chatbot & Content…

5(27)

1.0K+ active installs

Free

Updated 3 days ago
View MxChat – AI Chatbot & Content…

Quick Verdict

As of April 2026, MxChat – AI Chatbot & Content… has a higher user rating (5/5 from 27 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while MxChat – AI Chatbot & Content… has 55K+.

Detailed Comparison

Rating
2/5Zendesk Support for WordPress
MxChat – AI Chatbot & Content…5/5
Total Reviews
7Zendesk Support for WordPress
MxChat – AI Chatbot & Content…27
Active Installs
2.0K+Zendesk Support for WordPress
MxChat – AI Chatbot & Content…1.0K+
Total Downloads
138K+Zendesk Support for WordPress
MxChat – AI Chatbot & Content…55K+
Support Resolution
N/AZendesk Support for WordPress
MxChat – AI Chatbot & Content…81%
Last Updated
2 years agoZendesk Support for WordPress
MxChat – AI Chatbot & Content…3 days ago
First Released
2011Zendesk Support for WordPress
MxChat – AI Chatbot & Content…2024
Age
15 yearsZendesk Support for WordPress
MxChat – AI Chatbot & Content…2 years
WP Requires
2.9.2+Zendesk Support for WordPress
MxChat – AI Chatbot & Content…5.0+
PHP Requires
false+Zendesk Support for WordPress
MxChat – AI Chatbot & Content…7.2+
Business Model
FreeZendesk Support for WordPress
MxChat – AI Chatbot & Content…Free
Latest Version
1.8.5Zendesk Support for WordPress
MxChat – AI Chatbot & Content…3.1.7

Rating Breakdown

Zendesk Support for WordPress

2/5(7 reviews)
5
14%
4
0%
3
14%
2
14%
1
57%

MxChat – AI Chatbot & Content…

5/5(27 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Zendesk Support for WordPress Reviews

by jmi789

What a disgrace!

When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months

by jakarta2000

Refuses to update for their own mandated change

Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes

by cryptolabs

Needs to be updated!

This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep

MxChat – AI Chatbot & Content… Reviews

by whiskypediaargentina

Not what expected

The free version wasn’t useful for me for ecommerce.

by landomaaat94

Excellent Plugin from an Even Better Developer

Integrating the tool is really very easy, and based on my testing so far, I haven’t encountered any negative aspects. @ Maxwell, I visited your website to learn more about your plugin and came acro

by elementy

Excellent plugin, exceptional customer support

Awesome software and truly top-notch customer support! Maxwell is incredibly helpful, and the plugin works beautifully. I’d recommend this to anyone looking to integrate an AI chatbot into their WordP

Frequently Asked Questions

Is Zendesk Support for WordPress or MxChat – AI Chatbot & Content… more popular?
Zendesk Support for WordPress has 2.0K+ active installations while MxChat – AI Chatbot & Content… has 1.0K+. Zendesk Support for WordPress is the more widely-used plugin as of April 2026.
Which has better ratings — Zendesk Support for WordPress or MxChat – AI Chatbot & Content…?
Zendesk Support for WordPress has a 2/5 rating from 7 reviews, while MxChat – AI Chatbot & Content… has a 5/5 rating from 27 reviews.
Are Zendesk Support for WordPress and MxChat – AI Chatbot & Content… free?
Zendesk Support for WordPress is free and MxChat – AI Chatbot & Content… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Zendesk Support for WordPress or MxChat – AI Chatbot & Content…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Zendesk Support for WordPress was last updated 2 years ago and MxChat – AI Chatbot & Content… was last updated 3 days ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.