Zendesk Support for WordPress vs Nirweb support (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Zendesk Support for WordPress

Zendesk Support for WordPress

2(7)

2.0K+ active installs

Free

Updated 2 years ago
View Zendesk Support for WordPress
VS
Nirweb support

Nirweb support

4.2(12)

1.0K+ active installs

Free

Updated 2 years ago
View Nirweb support

Quick Verdict

As of April 2026, Nirweb support has a higher user rating (4.2/5 from 12 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while Nirweb support has 22K+.

Detailed Comparison

Rating
2/5Zendesk Support for WordPress
Nirweb support4.2/5
Total Reviews
7Zendesk Support for WordPress
Nirweb support12
Active Installs
2.0K+Zendesk Support for WordPress
Nirweb support1.0K+
Total Downloads
138K+Zendesk Support for WordPress
Nirweb support22K+
Support Resolution
N/AZendesk Support for WordPress
Nirweb supportN/A
Last Updated
2 years agoZendesk Support for WordPress
Nirweb support2 years ago
First Released
2011Zendesk Support for WordPress
Nirweb support2021
Age
15 yearsZendesk Support for WordPress
Nirweb support5 years
WP Requires
2.9.2+Zendesk Support for WordPress
Nirweb support5.0+
PHP Requires
false+Zendesk Support for WordPress
Nirweb support7.4+
Business Model
FreeZendesk Support for WordPress
Nirweb supportFree
Latest Version
1.8.5Zendesk Support for WordPress
Nirweb support3.0.3

Rating Breakdown

Zendesk Support for WordPress

2/5(7 reviews)
5
14%
4
0%
3
14%
2
14%
1
57%

Nirweb support

4.2/5(12 reviews)
5
75%
4
0%
3
8%
2
0%
1
17%

Recent Reviews

Zendesk Support for WordPress Reviews

by jmi789

What a disgrace!

When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months

by jakarta2000

Refuses to update for their own mandated change

Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes

by cryptolabs

Needs to be updated!

This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep

Nirweb support Reviews

by vivies

Beautiful, but….?

The user interface is one of the best out there, but there is no documentation or user guide anywhere to be found. Moving on, sadly.

by sadeghpm

کدنویسی افتضاح

متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.

by Mohammad Parsa

بدرد نخور

افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده

Frequently Asked Questions

Is Zendesk Support for WordPress or Nirweb support more popular?
Zendesk Support for WordPress has 2.0K+ active installations while Nirweb support has 1.0K+. Zendesk Support for WordPress is the more widely-used plugin as of April 2026.
Which has better ratings — Zendesk Support for WordPress or Nirweb support?
Zendesk Support for WordPress has a 2/5 rating from 7 reviews, while Nirweb support has a 4.2/5 rating from 12 reviews.
Are Zendesk Support for WordPress and Nirweb support free?
Zendesk Support for WordPress is free and Nirweb support is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Zendesk Support for WordPress or Nirweb support?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Zendesk Support for WordPress was last updated 2 years ago and Nirweb support was last updated 2 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.