Zendesk Support for WordPress vs Nirweb support (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Nirweb support has a higher user rating (4.2/5 from 12 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while Nirweb support has 22K+.
Detailed Comparison
| Metric | Zendesk Support for WordPress | Nirweb support | |
|---|---|---|---|
| Rating | 2/5 | ► | 4.2/5 |
| Total Reviews | 7 | ► | 12 |
| Active Installs | 2.0K+ | ◄ | 1.0K+ |
| Total Downloads | 138K+ | ◄ | 22K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 2 years ago | ► | 2 years ago |
| First Released | 2011 | 2021 | |
| Age | 15 years | 5 years | |
| WP Requires | 2.9.2+ | 5.0+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 1.8.5 | 3.0.3 |
Rating Breakdown
Zendesk Support for WordPress
Nirweb support
Download Trends
Over the past 30 days, Zendesk Support for WordPress averaged approximately 10 daily downloads while Nirweb support averaged 4.
Recent Reviews
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
Nirweb support Reviews
Beautiful, but….?
The user interface is one of the best out there, but there is no documentation or user guide anywhere to be found. Moving on, sadly.
کدنویسی افتضاح
متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.
بدرد نخور
افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده
Frequently Asked Questions
Is Zendesk Support for WordPress or Nirweb support more popular?
Which has better ratings — Zendesk Support for WordPress or Nirweb support?
Are Zendesk Support for WordPress and Nirweb support free?
Which plugin has better support — Zendesk Support for WordPress or Nirweb support?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.