Zendesk Support for WordPress vs Olark Live Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Olark Live Chat has a higher user rating (2.5/5 from 2 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while Olark Live Chat has 44K+.
Detailed Comparison
| Metric | Zendesk Support for WordPress | Olark Live Chat | |
|---|---|---|---|
| Rating | 2/5 | ► | 2.5/5 |
| Total Reviews | 7 | ◄ | 2 |
| Active Installs | 2.0K+ | ◄ | 1.0K+ |
| Total Downloads | 138K+ | ◄ | 44K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 2 years ago | ► | 6 months ago |
| First Released | 2011 | 2017 | |
| Age | 15 years | 9 years | |
| WP Requires | 2.9.2+ | 3.1+ | |
| PHP Requires | false+ | 4.3+ | |
| Business Model | Free | Free | |
| Latest Version | 1.8.5 | 1.0.10 |
Rating Breakdown
Zendesk Support for WordPress
Olark Live Chat
Download Trends
Over the past 30 days, Zendesk Support for WordPress averaged approximately 10 daily downloads while Olark Live Chat averaged 9.
Recent Reviews
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
Olark Live Chat Reviews
Totally broken
Still charging my client full amount ($552/year) and the plugin is so neglected that it has been fully deactivated in the WordPress marketplace.
Thank you Olark!
Finally, will have something stable! Thank you to the always awesome team at Olark. Just one thing to fix on my side, and the only reason I didn’t give it 5 stars, how can I make it multilingual now?
More Customer Support Worth Comparing
Top alternatives in the same category as Zendesk Support for WordPress and Olark Live Chat
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.