Zendesk Support for WordPress vs Widget for Zendesk Chat via API (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Zendesk Support for WordPress
2.0K+ active installs
Free
Widget for Zendesk Chat via API
200 active installs
Free
Quick Verdict
As of April 2026, Widget for Zendesk Chat via API has a higher user rating (5/5 from 6 reviews) while Zendesk Support for WordPress leads in active installations (2.0K+ vs 200). Both are free WordPress plugins. Zendesk Support for WordPress has accumulated 138K+ total downloads while Widget for Zendesk Chat via API has 4.9K+.
Detailed Comparison
| Metric | Zendesk Support for WordPress | Widget for Zendesk Chat via API | |
|---|---|---|---|
| Rating | 2/5 | ► | 5/5 |
| Total Reviews | 7 | ◄ | 6 |
| Active Installs | 2.0K+ | ◄ | 200 |
| Total Downloads | 138K+ | ◄ | 4.9K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 2 years ago | ► | 11 months ago |
| First Released | 2011 | 2022 | |
| Age | 15 years | 4 years | |
| WP Requires | 2.9.2+ | 3.5+ | |
| PHP Requires | false+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 1.8.5 | 1.12.12 |
Rating Breakdown
Zendesk Support for WordPress
Widget for Zendesk Chat via API
Download Trends
Recent Reviews
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
Widget for Zendesk Chat via API Reviews
No reviews yet
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.