Zendesk Chat vs Contact Form Monster (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
VS
VS
Quick Verdict
As of April 2026, Zendesk Chat has a higher user rating (4/5 from 27 reviews) and leads in active installations (10K+ vs 200). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while Contact Form Monster has 2.4K+.
Detailed Comparison
| Metric | Zendesk Chat | Contact Form Monster | |
|---|---|---|---|
| Rating | 4/5 | ◄ | N/A |
| Total Reviews | 27 | ◄ | 0 |
| Active Installs | 10K+ | ◄ | 200 |
| Total Downloads | 1.3M+ | ◄ | 2.4K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 5 years ago | ► | 5 years ago |
| First Released | 2010 | 2020 | |
| Age | 16 years | 6 years | |
| WP Requires | 3.1+ | 3.8+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 1.0.0 |
Rating
4/5Zendesk Chat
◄Contact Form MonsterN/A
Total Reviews
27Zendesk Chat
◄Contact Form Monster0
Active Installs
10K+Zendesk Chat
◄Contact Form Monster200
Total Downloads
1.3M+Zendesk Chat
◄Contact Form Monster2.4K+
Support Resolution
N/AZendesk Chat
Contact Form MonsterN/A
Last Updated
5 years agoZendesk Chat
►Contact Form Monster5 years ago
First Released
2010Zendesk Chat
Contact Form Monster2020
Age
16 yearsZendesk Chat
Contact Form Monster6 years
WP Requires
3.1+Zendesk Chat
Contact Form Monster3.8+
PHP Requires
false+Zendesk Chat
Contact Form Monsterfalse+
Business Model
FreeZendesk Chat
Contact Form MonsterFree
Latest Version
1.4.18Zendesk Chat
Contact Form Monster1.0.0
Rating Breakdown
Zendesk Chat
4/5(27 reviews)
5
67%
4
4%
3
7%
2
4%
1
19%
Contact Form Monster
0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%
Download Trends
Recent Reviews
Zendesk Chat Reviews
by Lexiol
Nothing Works
Nothing works. Not even their website on mobile.
by netart.gr
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
by ateya3d
Slow down any website
It’s Slow down any website, and no any support
Contact Form Monster Reviews
No reviews yet
Frequently Asked Questions
Is Zendesk Chat or Contact Form Monster more popular?
Zendesk Chat has 10K+ active installations while Contact Form Monster has 200. Zendesk Chat is the more widely-used plugin as of April 2026.
Which has better ratings — Zendesk Chat or Contact Form Monster?
Zendesk Chat has a 4/5 rating from 27 reviews, while Contact Form Monster has a 0/5 rating from 0 reviews.
Are Zendesk Chat and Contact Form Monster free?
Zendesk Chat is free and Contact Form Monster is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Zendesk Chat or Contact Form Monster?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Zendesk Chat was last updated 5 years ago and Contact Form Monster was last updated 5 years ago.
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.