Zendesk Chat vs Live Chat with Messenger Customer Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Live Chat with Messenger Customer Chat
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Live Chat with Messenger Customer Chat has a higher user rating (4.5/5 from 212 reviews) while Zendesk Chat leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while Live Chat with Messenger Customer Chat has 416K+.
Detailed Comparison
| Metric | Zendesk Chat | Live Chat with Messenger Customer Chat | |
|---|---|---|---|
| Rating | 4/5 | ► | 4.5/5 |
| Total Reviews | 27 | ► | 212 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 1.3M+ | ◄ | 416K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 5 years ago | ► | 11 months ago |
| First Released | 2010 | 2016 | |
| Age | 16 years | 10 years | |
| WP Requires | 3.1+ | 3.0.1+ | |
| PHP Requires | false+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 1.5.0 |
Rating Breakdown
Zendesk Chat
Live Chat with Messenger Customer Chat
Download Trends
Over the past 30 days, Zendesk Chat averaged approximately 17 daily downloads while Live Chat with Messenger Customer Chat averaged 8.
Recent Reviews
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
Live Chat with Messenger Customer Chat Reviews
too complicated for the custoumers.
we ask permitions for connect, ask for cookies, check their device for safety etch.i last my custoumer already. and if its not free as i read for the other, its not worth it, sorry This topic
trop chere !!!!!
vraiment trop chère ; il y a des applications gratuites qui font mieux bye bye
no way
c r a p This topic was modified 4 years, 11 months ago by bodeha.
More Customer Support Worth Comparing
Top alternatives in the same category as Zendesk Chat and Live Chat with Messenger Customer Chat
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently.
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
Frequently Asked Questions
Is Zendesk Chat or Live Chat with Messenger Customer Chat more popular?
Which has better ratings — Zendesk Chat or Live Chat with Messenger Customer Chat?
Are Zendesk Chat and Live Chat with Messenger Customer Chat free?
Which plugin has better support — Zendesk Chat or Live Chat with Messenger Customer Chat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.