Zendesk Chat vs Live Chat with Messenger Customer Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Zendesk Chat

Zendesk Chat

4(27)

10K+ active installs

Free

Updated 5 years ago
View Zendesk Chat
VS
Live Chat with Messenger Customer Chat

Live Chat with Messenger Customer Chat

4.5(212)

3.0K+ active installs

Free

Updated 11 months ago
View Live Chat with Messenger Customer Chat

Quick Verdict

As of April 2026, Live Chat with Messenger Customer Chat has a higher user rating (4.5/5 from 212 reviews) while Zendesk Chat leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while Live Chat with Messenger Customer Chat has 416K+.

Detailed Comparison

Rating
4/5Zendesk Chat
Live Chat with Messenger Customer Chat4.5/5
Total Reviews
27Zendesk Chat
Live Chat with Messenger Customer Chat212
Active Installs
10K+Zendesk Chat
Live Chat with Messenger Customer Chat3.0K+
Total Downloads
1.3M+Zendesk Chat
Live Chat with Messenger Customer Chat416K+
Support Resolution
N/AZendesk Chat
Live Chat with Messenger Customer ChatN/A
Last Updated
5 years agoZendesk Chat
Live Chat with Messenger Customer Chat11 months ago
First Released
2010Zendesk Chat
Live Chat with Messenger Customer Chat2016
Age
16 yearsZendesk Chat
Live Chat with Messenger Customer Chat10 years
WP Requires
3.1+Zendesk Chat
Live Chat with Messenger Customer Chat3.0.1+
PHP Requires
false+Zendesk Chat
Live Chat with Messenger Customer Chat7.0+
Business Model
FreeZendesk Chat
Live Chat with Messenger Customer ChatFree
Latest Version
1.4.18Zendesk Chat
Live Chat with Messenger Customer Chat1.5.0

Rating Breakdown

Zendesk Chat

4/5(27 reviews)
5
67%
4
4%
3
7%
2
4%
1
19%

Live Chat with Messenger Customer Chat

4.5/5(212 reviews)
5
85%
4
3%
3
1%
2
1%
1
9%

Recent Reviews

Zendesk Chat Reviews

by Lexiol

Nothing Works

Nothing works. Not even their website on mobile.

by netart.gr

Very Useful and FREE!!!!

It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use

by ateya3d

Slow down any website

It’s Slow down any website, and no any support

Live Chat with Messenger Customer Chat Reviews

by vkatsanou

too complicated for the custoumers.

we ask permitions for connect, ask for cookies, check their device for safety etch.i last my custoumer already. and if its not free as i read for the other, its not worth it, sorry This topic

by meteotheniouxblog

trop chere !!!!!

vraiment trop chère ; il y a des applications gratuites qui font mieux bye bye

by bodeha

no way

c r a p This topic was modified 4 years, 11 months ago by bodeha.

Frequently Asked Questions

Is Zendesk Chat or Live Chat with Messenger Customer Chat more popular?
Zendesk Chat has 10K+ active installations while Live Chat with Messenger Customer Chat has 3.0K+. Zendesk Chat is the more widely-used plugin as of April 2026.
Which has better ratings — Zendesk Chat or Live Chat with Messenger Customer Chat?
Zendesk Chat has a 4/5 rating from 27 reviews, while Live Chat with Messenger Customer Chat has a 4.5/5 rating from 212 reviews.
Are Zendesk Chat and Live Chat with Messenger Customer Chat free?
Zendesk Chat is free and Live Chat with Messenger Customer Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Zendesk Chat or Live Chat with Messenger Customer Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Zendesk Chat was last updated 5 years ago and Live Chat with Messenger Customer Chat was last updated 11 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.