Zendesk Chat vs MxChat – AI Chatbot & Content… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
MxChat – AI Chatbot & Content…
1.0K+ active installs
Free
Quick Verdict
As of April 2026, MxChat – AI Chatbot & Content… has a higher user rating (5/5 from 27 reviews) while Zendesk Chat leads in active installations (10K+ vs 1.0K+). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while MxChat – AI Chatbot & Content… has 55K+.
Detailed Comparison
| Metric | Zendesk Chat | MxChat – AI Chatbot & Content… | |
|---|---|---|---|
| Rating | 4/5 | ► | 5/5 |
| Total Reviews | 27 | 27 | |
| Active Installs | 10K+ | ◄ | 1.0K+ |
| Total Downloads | 1.3M+ | ◄ | 55K+ |
| Support Resolution | N/A | 81% | |
| Last Updated | 5 years ago | ► | 3 days ago |
| First Released | 2010 | 2024 | |
| Age | 16 years | 2 years | |
| WP Requires | 3.1+ | 5.0+ | |
| PHP Requires | false+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 3.1.7 |
Rating Breakdown
Zendesk Chat
MxChat – AI Chatbot & Content…
Download Trends
Over the past 30 days, Zendesk Chat averaged approximately 17 daily downloads while MxChat – AI Chatbot & Content… averaged 277.
Recent Reviews
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
MxChat – AI Chatbot & Content… Reviews
Not what expected
The free version wasn’t useful for me for ecommerce.
Excellent Plugin from an Even Better Developer
Integrating the tool is really very easy, and based on my testing so far, I haven’t encountered any negative aspects. @ Maxwell, I visited your website to learn more about your plugin and came acro
Excellent plugin, exceptional customer support
Awesome software and truly top-notch customer support! Maxwell is incredibly helpful, and the plugin works beautifully. I’d recommend this to anyone looking to integrate an AI chatbot into their WordP
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.