Zendesk Chat vs Typebot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Quick Verdict
As of April 2026, Typebot has a higher user rating (5/5 from 6 reviews) while Zendesk Chat leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while Typebot has 41K+.
Detailed Comparison
| Metric | Zendesk Chat | Typebot | |
|---|---|---|---|
| Rating | 4/5 | ► | 5/5 |
| Total Reviews | 27 | ◄ | 6 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 1.3M+ | ◄ | 41K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 5 years ago | ► | 7 months ago |
| First Released | 2010 | 2021 | |
| Age | 16 years | 5 years | |
| WP Requires | 3.1+ | 5.0+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 4.3.0 |
Rating Breakdown
Zendesk Chat
Typebot
Download Trends
Over the past 30 days, Zendesk Chat averaged approximately 17 daily downloads while Typebot averaged 17.
Recent Reviews
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
Typebot Reviews
Best tool to create chatbots very fast and easy
Very no code and user friendly platform, while also powerful to create great chatbots at scale
What you’ve been looking for
Typebot is a fantastic tool for conversational forms that I highly recommend!
A great plugin for a better chatbot
Nice work. The developer promptly makes changes, which is quite rare. There was a suggestion for improvement and improvement, in 2 days it was implemented and the plugin is updated for all. Amazing! G
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.