Is Autotask Ticket Lookup free?

Yes, Autotask Ticket Lookup is free to use. It is available as a free plugin on WordPress.org.

How many websites use Autotask Ticket Lookup?

Autotask Ticket Lookup has 10 active installations as tracked by WordPress.org.

What are the best Autotask Ticket Lookup alternatives?

Popular alternatives to Autotask Ticket Lookup include SupportCandy – Helpdesk & Customer…, WP Advanced Ticket System, Elite…, ilGhera Restaurant Booking for WordPress. You can compare them side-by-side on our comparison pages.

Does Autotask Ticket Lookup work with the latest WordPress?

Autotask Ticket Lookup has been tested up to WordPress 4.0.38. It requires WordPress 3.0+ and PHP false+.

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Autotask Ticket Lookup

Name: Autotask Ticket Lookup
Author: C-Net Systems

Simple plugin takes a ticket number via front-end submission and queries the Autotask API, returning a ticket summary with time entries and notes

By C-Net Systems·Ticket·Free

·10 active installs·Updated 11 years ago

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As of April 2026, Autotask Ticket Lookup is a WordPress ticket plugin with 10 active installations and a 0/5 rating0. It has been downloaded 1.7K+ times in total. Requires WordPress 3.0+ and PHP false+. Available on WordPress.org since 2014. Last updated 11 years ago — may have compatibility concerns. Top alternative: SupportCandy – Helpdesk & Customer….

0/5Rating

10active installs

1.7K+total downloads

12 yearssince 2014

Overview

This plugin queries the Autotask API using your supplied user credentials. Your autotask account must be activated for API access for this plugin to work, which will require contacting Autotask Support to accomplish.

You will also need to know which region your account is hosted in, which can be easily deduced by your Autotask Dashboard URL (instead of a preceeding “www”, you will see “ww” followed by a number. This number is what you need to remember)

The plugin has a built in test query that you can run after submitting your credentials.

There are two shortcodes provided, one outputs the searching form (which also takes an optional label parameter for the ticket number search field) and the other outputs the search results. The output is hard-coded but there are…

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