BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor
A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.
4.8(484 reviews)
·40K+ active installs·Updated 2 weeks agoAs of April 2026, BetterDocs is a WordPress faq plugin with 40K+ active installations and a 4.8/5 rating from 484 reviews. It has been downloaded 2.4M+ times in total. Requires WordPress 5.0+ and PHP 7.0+. Available on WordPress.org since 2019. Actively maintained — updated within the last month. Downloads are down 29% this week. Support resolution rate: 89%. Top alternative: VK Blocks.
4.8/5484 reviews
40K+active installs
89%resolved
7 yearssince 2019
Overview
Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔
👨💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.
But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎
📒 Create Effective Knowledge Base To Scale Customer Support
BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spo…
Screenshots
Ratings & Reviews
4.8484 reviews
5 ★
447
4 ★
18
3 ★
4
2 ★
3
1 ★
12
Recent Reviews
サポートが素晴らしい。
by sharky·2 weeks ago
サポート体制が優れています。レスポンスが早くて回答も適切です。
安心して使えます。
BetterDocs has great support!
by cthurnauer·2 weeks ago
The BetterDocs plugin is great and easy to use. Their support team is truly amazing and always quick to help. I’ve had the pleasure of working with Florence from their team twice on some issues, and each time, I’ve received expert assistance! I would recommend BetterDocs to anyone wanting a simple and effective knowledge base platform.
Easy Docs~!
by jenshane·3 weeks ago
This solves a huge headache if you’ve ever dealt with docs in WP! Check it out.
Also Florence with the support team is awesome. I had a problem and she worked with me patiently as we got it all fixed!
Great Support
by retailedge·3 weeks ago
We had a problem with an BetterDocs update (it happens). They had it fixed within a few hours and provided me with an update patch to allow our site run properly, until they get a more formal release out.
Great Plugin & Helpful Support
by Greg·3 weeks ago
We have been using BetterDocs for years and it works great! We had one small issue and I was able to chat with support and it was resolved in under 5 minutes.
Download Trends
Today: 400Yesterday: 495This week: 3KPeriod total: 614K
Compatibility
| WordPress | 5.0+ requiredTested up to 6.9.4 |
| PHP | 7.0+ required |
Version Adoption
v4.3
60.7%
Other
18.6%
v4.2
8.9%
v3.8
6.2%
v4.1
5.5%
Top Alternatives to BetterDocs – Knowledge Base Docs & FAQ…
Frequently Asked Questions
Changelog
4.3.10 – 18/03/2026
- Improved: Added an option to customize the “No Docs Found” text in the modal search
- Improved: Modified “Write with AI” feature to make it aligned with “Docs Analyzer” standard
- Fixed: Single docs returned a 404 error when using a custom permalink structure containing index.php
- Few minor bug fixes and improvements
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.