Channel is a conversational CRM solution that helps online businesses to capture potential customers before they leave the websites.
As of April 2026, Channel.io is a WordPress chat plugin with 1.0K+ active installations and a 0/5 rating0. It has been downloaded 13K+ times in total. Requires WordPress 4.6+ and PHP false+. Available on WordPress.org since 2017. Last updated 1 year ago — may have compatibility concerns. Downloads are down 10% this week. Top alternative: Joinchat.
If you thought there’s only so much you could do to engage in online customer’s journey, think again.
Designed to capture potential customers before they leave your site and increase conversions, the web-based SaaS lets you see who’s on your site, what they’re looking at, how long/frequent they’re visiting and finally, drop in and give a little “hello” to online customers in real time. Actively engage in customer journey through conversations, and manage those conversations and customers by segmenting them into groups of your choice.
| WordPress | 4.6+ requiredTested up to 6.7.5 |
| PHP | false+ required |
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.