Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
5(675 reviews)
·30K+ active installs·Updated 4 days agoAs of April 2026, Chatway Live Chat is a WordPress chat plugin with 30K+ active installations and a 5/5 rating from 675 reviews. It has been downloaded 251K+ times in total. Requires WordPress 3.1+ and PHP false+. Available on WordPress.org since 2023. Actively maintained — updated within the last month. Downloads are down 6% this week. Support resolution rate: 100%. Top alternative: Joinchat.
5/5675 reviews
30K+active installs
100%resolved
3 yearssince 2023
Overview
Live chat with your website visitors on WordPress. Provide customer support using the Chatway AI chatbot and live chat app, FAQ, helpdesk, chat buttons including WhatsApp, Facebook Messenger, Instagram & more with a click to chat interface. The AI support agent chatbot picks up support tickets automatically, so human agents can focus on more complex issues.
Chatway live chat is an AI chatbot, helpdesk live chat app for communicating better & providing live chat customer support. Customers can engage with your business using the live chat button on your WordPress website, while the AI chatbot answers questions faster & automates customer support.
✨ Chatway AI Chatbot with full human control
Chatway AI Chatbot helps businesses automate customer support, answer common questions,…
Screenshots
Ratings & Reviews
5675 reviews
5 ★
671
4 ★
3
3 ★
0
2 ★
1
1 ★
0
Recent Reviews
Useful!
by pbear08·Yesterday
Just started using the live chat for my small business, it’s helpful and customizable.
I love it!
by joaocrus·2 days ago
Great chat. Has been helping my business in many different ways.
I am grateful for this service
Fast and reliable
by basmock·2 days ago
they are fast
Good & convenient
by adizyadesigns·5 days ago
Chatway works really well for quick and easy website chat, and the setup is very simple. The only downside is that it doesn’t have strong automation, so you need to be available to reply.
Good Plugin, Chatbot Supported
by minhkhang07·5 days ago
Good Product, beautiful UI, easy to work with. Support Chatbot automation
Download Trends
Today: 178Yesterday: 184This week: 1KPeriod total: 179K
Compatibility
| WordPress | 3.1+ requiredTested up to 6.9.4 |
| PHP | false+ required |
Version Adoption
v1.4
85.7%
v1.3
10.3%
Other
4.0%
Top Alternatives to Chatway Live Chat – AI Chatbot…
Frequently Asked Questions
Changelog
1.4.5
Log in to Chatway live chat bug fixed
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.