Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.
4.9(122 reviews)
·10K+ active installs·Updated 3 days agoAs of April 2026, Echo Knowledge Base is a WordPress AI plugin with 10K+ active installations and a 4.9/5 rating from 122 reviews. It has been downloaded 1.2M+ times in total. Requires WordPress 5.3+ and PHP 5.6+. Available on WordPress.org since 2017. Actively maintained — updated within the last month. Download volume is stable this week. Support resolution rate: 100%. Top alternative: SEOPress – On-site SEO & Analytics.
4.9/5122 reviews
10K+active installs
100%resolved
9 yearssince 2017
Overview
Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.
Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.
FREE KB FEATURES
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Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.
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Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect lo…
Screenshots
Ratings & Reviews
4.9122 reviews
5 ★
118
4 ★
0
3 ★
1
2 ★
1
1 ★
2
Recent Reviews
Excellent and Maintained KBase Plugin
by fightinfett·2 days ago
We have come to rely on the functionality of this plugin. The customer service and support are also very responsive, and the team continuously updates the plugin on a regular basis. I would highly recommend.
Structured and user-friendly knowledge management solution
by flecki·1 week ago
We are using the plugin within our organization to build and maintain our internal knowledge base – and we are absolutely impressed.
The setup process is quick and straightforward, allowing you to get started with minimal effort. One of the biggest advantages is the ease of use in day-to-day work: creating, organizing, and maintaining content is simple and intuitive, even for users without a strong technical background.
The feature set of the free version is already very powerful and provides everything needed for a professional knowledge base. The premium versions offer even more flexibility and advanced features, making the system highly scalable.
Very responsive and helpful
assisted with adding a new feature within a few hours to incorporate into our AI Add-in
Nice product, responsive support
by bhammondCVL·2 months ago
We’ve been using the plugin for a couple years and it’s combination of features with the free version is excellent. Their support has also been very responsive with a few questions we’ve had.
Very good !
by greggus·5 months ago
Very fast response time and perfect for resolving my css issue. EKB is a very good and powerful tool !
Download Trends
Today: 847Yesterday: 4KThis week: 7KPeriod total: 269K
Compatibility
| WordPress | 5.3+ requiredTested up to 6.9.4 |
| PHP | 5.6+ required |
Version Adoption
Other
63.2%
v17.1
36.8%
Top Alternatives to Echo Knowledge Base – Documentation…
Frequently Asked Questions
Changelog
17.3.0
Release Date: Mar 31, 2026
* New: Quizzes
* New: Presets for Basic Layout
* New: Layout settings
* New: Agent Handover – added an optional contact number (PRO)
* Fix: Cleanup and minor fixes
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.