Bring the helpdesk into your blog
As of April 2026, Easy Digital Downloads is a WordPress support plugin with 0 active installations and a 0/5 rating0. It has been downloaded 1.3K+ times in total. Requires WordPress 4.2+ and PHP 5.6+. Available on WordPress.org since 2018. Last updated 5 years ago — may have compatibility concerns. Top alternative: bbPress.
Easy to configure
Single Sign On with Omnidesk’s Remote Authentication lets your users submit tickets, check their progress and add their thoughts to the community forum without ever having to login to Omnidesk.
Just add the [edd_omnidesk] shortcode to your support page, enter your API login credentials in the Easy Digital Downloads Settings -> Extensions tab under “Omnidesk” and you are ready to go! If a user is logged in, when they access your support page, they will be automatically redirected to your Omnidesk landing page. If they are not logged in, it will load the support page, where you can include information about needing to be logged in.
| WordPress | 4.2+ requiredTested up to 5.4.19 |
| PHP | 5.6+ required |
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.