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  4. ELEX WordPress HelpDesk & Customer…
ELEX WordPress HelpDesk & Customer Ticketing System icon

ELEX WordPress HelpDesk & Customer Ticketing System

ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.

By ELEXtensions·Tickets·Free + Premium
3.9(7 reviews)
·300 active installs·Updated 2 months ago
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As of April 2026, ELEX WordPress HelpDesk & Customer Ticketing System is a WordPress tickets plugin with 300 active installations and a 3.9/5 rating from 7 reviews. It has been downloaded 22K+ times in total. Requires WordPress 3.0.1+ and PHP 7.1.8+. Available on WordPress.org since 2020. Recently updated within the last 3 months. Top alternative: Event Tickets and Registration.

3.9/57 reviews
300active installs
22K+total downloads
6 yearssince 2020

Overview

ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience. With this plugin, receive all your customer queries, issues, and suggestions in the form of tickets.
The plugin is boosted with unlimited tickets, unlimited agents and has features like supervisor profiles, email piping, auto-tagging tickets, auto-assigning tickets, custom ticket submission form, email filtering, email blocking, triggers & automation, quick reply templates, agents’ satisfaction rating and customer feedback and much more!
Unlike other SaaS-based plugins, ELEX WordPress HelpDesk Plugin does not store your data in the cloud. Rather, all your data is stored on your system, making it one of the best WordPress support desk plugin in the market. Data pr…

Read full description on WordPress.org

Screenshots

Ratings & Reviews

3.97 reviews
5 ★
5
4 ★
0
3 ★
0
2 ★
0
1 ★
2

Compatibility

WordPress3.0.1+ requiredTested up to 6.9.4
PHP7.1.8+ required

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Frequently Asked Questions

Changelog

3.3.6

  • Code cleanup and Improvement.
View full changelog on WordPress.org

Contributors

ELEXtensionsELEXtensions
Plugin Info
Version
3.3.6
Last Updated
Jan 29, 2026
WP Requires
3.0.1+
Tested Up To
6.9.4
PHP Requires
7.1.8+
Active Installs
300
Downloads
22K+
Added
May 27, 2020
Business
Commercial

Tags

ticketshelpdeskwoocommerceticket systemsupport ticket

Developer

E
ELEXtensions
22 plugins0.0M+ total installs
View all plugins →

Quick Compare

ELEX WordPress HelpDesk & Customer… vs Event Tickets and Registration→ELEX WordPress HelpDesk & Customer… vs Events Manager – Calendar, Bookings…→ELEX WordPress HelpDesk & Customer… vs WP Event Manager – Events Calendar…→

Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.