Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels

Responses was quick. Avinash was super helpful. Overall a very pleasant experience.

I originally downloaded and installed Conversios 2 years ago and immediately removed it as it was injecting third party links into our site. I also emailed requesting cancelation as I could not access my account to cancel it. I did not expect a refund at this time and assumed I just had to eat the $99 I was charged for that first year. I, however, also did not expect that they would continue to charge me the annual fee now for 2 more years in a row despite repeated attempts to reach them and cancelling and blocking previous transactions.

Resolved – After posting and communicating via this review thread, I received the following email:

Avinash Baghel

12:18 AM (9 hours ago)

to me, Maulik

Hi Ralph,

Thank you for your patience while we reviewed the communication history in detail.

After checking further, we were able to locate the earlier email in our records. It appears that this message was unfortunately missed during our initial search, and we appreciate you bringing it to our attention.

Given the situation, we will go ahead and process the refund for the charges associated with the subscription. You will receive a confirmation once the refund has been completed.

We genuinely regret the inconvenience and confusion this has caused. Situations like this are not the experience we want for our users, and we appreciate the opportunity to correct it.

Since the matter has now been clarified, we would kindly request you to reconsider the feedback posted on the WordPress forum titled “Stay Away – Multiple Fraudulent Charges After Cancelation.” Accurate feedback helps other users understand the full context, and it is always appreciated when a resolved issue is reflected accordingly.

We would appreciate hearing your thoughts.

In fairness, they have now cancelled my plan and are refunding my fees.

• This topic was modified 2 weeks, 4 days ago by topopti. Reason: Plugin creator resolved issues

I sent my inquiry out, and received a rapid response from Avinash within a day or so. He worked with me to address the Conversios Pro plugin issue, and we were able to resolve in a timely manner.
I am grateful for your assistance and attention to this matter.

Avinash did an amazing job of resolving an important issue. He both identified the problem and got the development team on board with a fix that would make it less likely to happen again. Very impressed with communication and outcome.

Avinash was very quick to set up a call to help with our issue. They fixed the issue before the call was even needed