As of April 2026, Facebook Chat Plugin is a WordPress chat plugin with 80K+ active installations and a 3.5/5 rating from 303 reviews. It has been downloaded 1.8M+ times in total. Requires WordPress 3.9+ and PHP 5.2.4+. Available on WordPress.org since 2018. Last updated 3 years ago — may have compatibility concerns. Downloads are down 12% this week. Top alternative: Joinchat.
3.5/5303 reviews
80K+active installs
1.8M+total downloads
8 yearssince 2018
Overview
Communicate with customers on your website with Messenger-powered chat. Chat Plugin is a chat widget maintained by the Meta Business that enables live chat on your website.
Whether they’re on their computer or their phone, website visitors will be able to message you anytime by clicking on a small Messenger chat bubble in the lower right corner of your site.
Key features:
- Website visitors can message you while browsing your site.
- Set up auto-replies and answers to common questions to serve customers when you’re not available.
- Continue the conversation with customers on Messenger even after they leave your website.
- Visitors without a Facebook Messenger account can ask you questions anonymously in Guest mode.
- Messenger’s familiar interface builds trust.
- No need to switch between apps to an…
Screenshots
Ratings & Reviews
3.5303 reviews
5 ★
162
4 ★
23
3 ★
17
2 ★
19
1 ★
82
Recent Reviews
stopped working
by illiachenvar·1 year ago
it worked fine, but now its not
On May 9, 2024, you will no longer be able to access any functionalities of Chat
by Audi Lu·1 year ago
http://www.facebook.com/business/help/789975831794468
“On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is no longer available. Other features like m.me links will still be available for you to use.”
Doesn’t loads up
by mrbytes31·1 year ago·1 reply
Doesn’t work for the latest version of WP.
plug-in doesn’t work
by latakai·1 year ago·1 reply
The correspondence window is in not opening.
Works great!
by YaegerDesign·1 year ago
No complaints…it just works!
Download Trends
Today: 36Yesterday: 31This week: 203Period total: 15K
Compatibility
| WordPress | 3.9+ requiredTested up to 5.9.13 |
| PHP | 5.2.4+ required |
Version Adoption
v2.5
84.3%
Other
15.7%
Top Alternatives to Facebook Chat Plugin – Live Chat Plugin…
Frequently Asked Questions
Changelog
2.5 – Jul 5, 2022
- Added an admin notice for any service outages or important status updates.
- Added a link to configure availability and automated responses in Meta Business Suite.
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.