Freshdesk (official)
Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
2.5(8 reviews)
·900 active installs·Updated 1 year agoAs of April 2026, Freshdesk (official) is a WordPress helpdesk plugin with 900 active installations and a 2.5/5 rating from 8 reviews. It has been downloaded 47K+ times in total. Requires WordPress 3.4+ and PHP false+. Available on WordPress.org since 2014. Last updated 1 year ago — may have compatibility concerns. Top alternative: SupportCandy – Helpdesk & Customer….
2.5/58 reviews
900active installs
47K+total downloads
12 yearssince 2014
Overview
With the Freshdesk (official) plugin, you can now:
- quickly integrate the help widget into your WordPress site or blog
- convert comments on your WordPress site into Freshdesk tickets
- allow users on WordPress to seamlessly login to your support portal via SSO
Manual Installation
- Download the latest version of the ‘Freshdesk (official)’ plugin from the WordPress plugin directory.
- Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.
- Go to the ‘Plugins’ page in your admin section and activate the plugin.
- You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.
In case of NGNIX Server
Follow the below steps:
Case #1 – If your domain…
Screenshots
Ratings & Reviews
2.58 reviews
5 ★
2
4 ★
1
3 ★
0
2 ★
1
1 ★
4
Compatibility
| WordPress | 3.4+ requiredTested up to 6.4.8 |
| PHP | false+ required |
Top Alternatives to Freshdesk (official)
Frequently Asked Questions
Changelog
2.4.1
Added compatibility with other plugins that uses ‘login_message’ filter
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.