Gallery by BestWebSoft – Customizable Image and Photo Galleries for WordPress

For years great (free) plugin / gallery to show all my photos as photographer.

Unfortunately recently my old galleries are no longer visible in Direct Admin / Dashboard. A white screen appears. On my website they are still online. New galleries (thumbnails to larger photos) can’t be added.

According to support BWS this could be due to using another plugin or theme. I have already checked that; deactivate all plugins except BWS gallery and installed another theme but problems still exists. I also added another plugin / gallery which is working fine.

Their solution should be: give BWS access to all my usernames and passwords of Direct Admin / Dashboard and FTP after full backup. For security reasons I won’t give.

Client has been using free version for a few years, but called me when they couldn’t change the settings or add a new gallery.
Reinstalled entire website – updated WordPress, Theme and all plugins to latest version – now at least they can create new galleries but the settings still don’t work. I’m guessing this is a con to force you to go pro – but having had no business for over a year the client will not spend any money especially as WordPress now appears to have support for galleries “out of the box”. Just a real pain for them to have to move everything into a new galery as the site has over 1500 photos (after pruning from over 3500)

• This topic was modified 4 years, 11 months ago by doug145.
• This topic was modified 4 years, 11 months ago by doug145.

This is an awesome plugin, this plugin saved my time and made my work simple

Все удобно, все понятно.

The BestWebSoft team were able to successfully update my Gallery-Pro from an older version to the newest. Major incompatibilities, but they got it fixed. It was with great relieve that I saw the 30 some galleries back, and working! BWS support did a great job, in a reasonable time. Thanks
Roger