Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.
As of April 2026, AI Chat App is a WordPress chat plugin with 200 active installations and a 5/5 rating from 6 reviews. It has been downloaded 14K+ times in total. Requires WordPress 5.4+ and PHP 5.6+. Available on WordPress.org since 2022. Recently updated within the last 3 months. Top alternative: Joinchat.
⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat.
Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget.
Free KB AI Chat features:
* Built-in ChatGPT and Google Gemini support
* AI training from your KB articles
* Source citations in AI responses
* Chat history and analytics
* AI Smart Search
PRO features:
* Agent Handoff and Feedback
* Email Notifications
* PDF Training Data
Learn more about Echo Knowledge Base.
AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source.
73 % fewer repeat tickets (our own numbers)
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| WordPress | 5.4+ requiredTested up to 6.9.4 |
| PHP | 5.6+ required |
Release Date: Feb 22, 2026
* Update: This plugin is being discontinued.** We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat.
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.