Helpie FAQ — Accordion, Docs & Knowledge Base
Accordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor
4.6(79 reviews)
·9.0K+ active installs·Updated 4 weeks agoAs of April 2026, Helpie FAQ is a WordPress faq plugin with 9.0K+ active installations and a 4.6/5 rating from 79 reviews. It has been downloaded 463K+ times in total. Requires WordPress 5.4+ and PHP 5.6+. Available on WordPress.org since 2018. Actively maintained — updated within the last month. Downloads are up 23% this week. Support resolution rate: 0%. Top alternative: VK Blocks.
4.6/579 reviews
9.0K+active installs
0%resolved
8 yearssince 2018
Overview
Accordion, FAQ & Docs – Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing, and embedding FAQs and Accordions on your WordPress website. You can create a stunning Docs pages easily (Coming Soon).
You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion-style, and display FAQs anywhere on the website.
FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder, or as a widget in the theme.
There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor.
You can use it as a general-purpose WordPress Accordion Plugin too.
Display all FAQs in simple accordion style using the shortcode given b…
Screenshots
Ratings & Reviews
4.679 reviews
5 ★
69
4 ★
2
3 ★
0
2 ★
1
1 ★
7
Recent Reviews
⭐️⭐️⭐️⭐️⭐️⭐️ HIGHLY RECOMMENDED
by brianhurley·1 year ago
highly recommended! It does what it says it does. Author is very helpful responding to questions.👍👍
Plugin does what it should
by rpp·1 year ago
Easy to implement Q&A and fast support
hopeless. import does not work
by richinberlin99·2 years ago
I imported my faqs using wp-import. faqs ARE in gourps and categoires. The plugin knows this in the backend, forgets in the front.
Deleting
- This topic was modified 1 year, 4 months ago by richinberlin99.
Very responsive support service!
by bmoreau92·2 years ago
A very responsive support service!
Two hours after reporting the bug I was able to get a new version.
Cheer !
Not working and intrusive – never test in production
by Marie-Aude·2 years ago
As mentioned by other users, the json does not appear in the header.
The plugin has other problems, the first one being that it creates and publish content when it is installed. FAQ, faq categories, but also a page that is, of course, not relevant to my website, but appears automatically in the RSS feed.
Come on guys, never heard about the status “draft” ? 😀 I mean you’re supposed to be SEO and you publish content without authorization ?
It is not compatible with WPML, so can’t be used on multilingual website without a lot of effort.
And finally the free version does not let you choose manually the order of the questions, and I did not see it mentioned in the features of the pro version.
Definitively uninstalled it.
- This topic was modified 2 years, 9 months ago by Marie-Aude.
Download Trends
Today: 69Yesterday: 77This week: 646Period total: 89K
Compatibility
| WordPress | 5.4+ requiredTested up to 6.9.4 |
| PHP | 5.6+ required |
Version Adoption
Other
39.4%
v1.48
39.4%
v1.47
9.9%
v1.37
5.9%
v1.9
5.4%
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Frequently Asked Questions
Changelog
1.48
Fix: Various bug fixes and improvements
Enhancement: Admin scripts only load on Helpie FAQ pages for better performance
Accessibility: Added ARIA attributes and keyboard navigation to accordions
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.