Knowledge Base
Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.
5(2 reviews)
·100 active installs·Updated 4 months agoAs of April 2026, Knowledge Base is a WordPress faq plugin with 100 active installations and a 5/5 rating from 2 reviews. It has been downloaded 14K+ times in total. Requires WordPress 6.3+ and PHP 7.4+. Available on WordPress.org since 2015. Support resolution rate: 0%. Top alternative: VK Blocks.
5/52 reviews
100active installs
0%resolved
11 yearssince 2015
Overview
Knowledge Base is an easy-to-use WordPress plugin that allows you to create a knowledge base / FAQ section on your site.
You can use it to create a single or multi-product knowledge base with little effort.
The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.
You can view a live demo of my knowledge base.
Terminology
- Articles: A custom post type
wz_knowledgebaseis used to store all the knowledge base articles - Sections: A custom taxonomy (
kbcategory) used to create the knowledge base. You will need at least one category to display the knowledge base. Add these categories under Knowledge Base > Sections - Tags: Additionally you can use tags (
kbtags) can also be used f…
Screenshots
Ratings & Reviews
52 reviews
5 ★
2
4 ★
0
3 ★
0
2 ★
0
1 ★
0
Compatibility
| WordPress | 6.3+ requiredTested up to 6.9.4 |
| PHP | 7.4+ required |
Top Alternatives to Knowledge Base
Frequently Asked Questions
Changelog
2.3.2
- Bug fixes:
- Fixed security issue where Knowledge Base slug in settings was not sanitized.
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.