Is Majestic Support free?

Yes, Majestic Support is free to use. It is available as a free plugin on WordPress.org.

How many websites use Majestic Support?

Majestic Support has 3.0K+ active installations as tracked by WordPress.org.

What are the best Majestic Support alternatives?

Popular alternatives to Majestic Support include SupportCandy – Helpdesk & Customer…, Fluent Support – Helpdesk & Customer…, JS Help Desk – AI-Powered Support &…. You can compare them side-by-side on our comparison pages.

Does Majestic Support work with the latest WordPress?

Majestic Support has been tested up to WordPress 6.9.4. It requires WordPress 5.5+ and PHP 7.4+.

PluginSift

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

Name: Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Rating: 5 (8 reviews)
Author: Majestic Support

Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.

By Majestic Support·Helpdesk·Free

5(8 reviews)

·3.0K+ active installs·Updated Yesterday

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As of April 2026, Majestic Support is a WordPress helpdesk plugin with 3.0K+ active installations and a 5/5 rating from 8 reviews. It has been downloaded 90K+ times in total. Requires WordPress 5.5+ and PHP 7.4+. Available on WordPress.org since 2023. Actively maintained — updated within the last month. Downloads are up 1857% this week. Top alternative: SupportCandy – Helpdesk & Customer….

5/58 reviews

3.0K+active installs

90K+total downloads

3 yearssince 2023

Overview

Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers’ support experience. This plugin generates and manages support tickets online, offering innovative features such as email piping, unlimited agents, customizable reply responses, invoicing history, and file attachment options.

👉 View Demo | Watch Videos | Support | Plugin Homepage

This plugin is particularly useful because customers can easily submit tickets from your website’s front end without needing to register. In addition, the administrator can create and complete tasks on behalf of users, streamlining the support process. Furthermore, you have complete control over the plugin’s support form customization, allowing you to display any relevant information to cus…

Read full description on WordPress.org

Screenshots

Ratings & Reviews

58 reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Recent Reviews

Good support plugin

by davidjackson5·1 year ago

A very good support plugin.

Excellent experience

by brucewill·1 year ago

Excellent experience with wonderful product.

Fantastic plugin!

by frankzach·1 year ago

Fantastic plugin!

The programming team is one of the best.

Helpfull support

by georgeterr·1 year ago

Fast and helpful support. When we open a ticket to support they returns fast with an good answer.

Why I Love Majestic Support for Ticketing

by mzsandhu·1 year ago

We recently implemented the Majestic Support plugin for a client’s website to manage ticketing, and it has proven to be an excellent choice. This highly optimized ticket management system offers many features, including an intelligent Smart Reply feature that saves time by suggesting relevant replies.

One of the standout features of Majestic Support is its exceptional support and development team, who are always ready to assist. Their commitment to collaboration significantly enhances the user experience.

If I had to select a ticket management plugin again, I would choose Majestic Support. The combination of a powerful plugin, and a dedicated support team makes it a top-tier solution for any business needing effective ticket management.