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  1. Home
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  4. NexlifyDesk
NexlifyDesk icon

NexlifyDesk

Enterprise-grade WordPress helpdesk solution with intelligent ticket management, email piping, agent workflows, and WooCommerce integration.

By NexlifyLabs·Support·Free
5(1 reviews)
·0 active installs·Updated 8 months ago
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As of April 2026, NexlifyDesk is a WordPress support plugin with 0 active installations and a 5/5 rating from 1 reviews. It has been downloaded 534 times in total. Requires WordPress 6.2+ and PHP 7.4+. Available on WordPress.org since 2025. Top alternative: bbPress.

5/51 reviews
0active installs
534total downloads
1 yearsince 2025

Overview

NexlifyDesk transforms your WordPress site into a comprehensive customer support platform. Featuring advanced ticket management, intelligent duplicate detection, multi-channel email integration, and seamless WooCommerce connectivity, it delivers enterprise-level support capabilities while maintaining complete data control and security.

Documentation: Check out the Full Documentation & Setup Guide

NexlifyDesk is a comprehensive, enterprise-grade helpdesk solution designed specifically for WordPress. Built with scalability, security, and efficiency at its core, it provides everything you need to deliver exceptional customer support while maintaining complete control over your data and workflows.

Why Choose NexlifyDesk?

Transform your customer support with a professional ticketing system…

Read full description on WordPress.org

Screenshots

Ratings & Reviews

51 reviews
5 ★
1
4 ★
0
3 ★
0
2 ★
0
1 ★
0

Compatibility

WordPress6.2+ requiredTested up to 6.8.5
PHP7.4+ required

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Frequently Asked Questions

Changelog

1.0.5

  • SECURITY FIX: Resolved critical agent permission vulnerability where agents could view and reply to tickets not assigned to them
  • NEW: Implemented smart role-based read status system – when agents handle tickets, they’re automatically marked as read for supervisors/admins to eliminate review backlog
  • NEW: Added professional dual-date columns (Created + Last Updated) to ticket list with accurate timestamp display based on actual reply activity, not system background processes
  • Enhanced agent role-based access control to properly restrict agents to only their assigned tickets
  • Fixed agent position capabilities to correctly respect “View All Tickets” permission for supervisor roles

…and 19 more changes

View full changelog on WordPress.org

Contributors

Tajinder SainiTajinder Saini
Plugin Info
Version
1.0.5
Last Updated
Jul 25, 2025
WP Requires
6.2+
Tested Up To
6.8.5
PHP Requires
7.4+
Active Installs
0
Downloads
534
Added
Jul 11, 2025
Business
Free

Tags

supporthelpdeskcustomer servicecustomer supportsupport ticket system

Developer

N
NexlifyLabs
1 plugins0
View all plugins →

Quick Compare

NexlifyDesk vs bbPress→NexlifyDesk vs Display PHP Version→NexlifyDesk vs SupportCandy – Helpdesk & Customer…→

Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.