Nifty Desk – Ultimate Support Desk Plugin
Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.
5(1 reviews)
·10 active installs·Updated 9 years agoAs of April 2026, Nifty Desk is a WordPress support plugin with 10 active installations and a 5/5 rating from 1 reviews. It has been downloaded 2.8K+ times in total. Requires WordPress 3.5+ and PHP false+. Available on WordPress.org since 2016. Last updated 9 years ago — may have compatibility concerns. Top alternative: bbPress.
5/51 reviews
10active installs
2.8K+total downloads
10 yearssince 2016
Overview
The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Nifty Desk.
Features
- Manage support tickets in a integrated and comprehensive support dashboard
- Adds a Submit Ticket page to your website
- Receive email notifications for new support tickets
- Receive email notifications for support ticket responses
- One support agent
- Priorities – Add priorities to your support tickets (low, high, urgent, critical)
- Internal notes
- Basic reporting – Total tickets, solved tickets, average first reply time
- Merge tickets with other tickets
- Fully cutomizable email templates
- Allow for HTML within tickets
- Create your own child themes for your support area
- REST API – create tickets, view tickets, and delete tickets.
Premium Features
- Compre…
Screenshots
Ratings & Reviews
51 reviews
5 ★
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Compatibility
| WordPress | 3.5+ requiredTested up to 4.7.33 |
| PHP | false+ required |
Top Alternatives to Nifty Desk – Ultimate Support Desk…
Frequently Asked Questions
Changelog
1.03 – 2017-02-17 – High Priority
- PHP Mailer removed from the plugin
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.