Nirweb support
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
4.2(12 reviews)
·1.0K+ active installs·Updated 2 years agoAs of April 2026, Nirweb support is a WordPress support plugin with 1.0K+ active installations and a 4.2/5 rating from 12 reviews. It has been downloaded 22K+ times in total. Requires WordPress 5.0+ and PHP 7.4+. Available on WordPress.org since 2021. Last updated 2 years ago — may have compatibility concerns. Download volume is stable this week. Top alternative: bbPress.
4.2/512 reviews
1.0K+active installs
22K+total downloads
5 yearssince 2021
Overview
Aside from news websites, almost all websites of the world require a support system, do you agree?
The reason is the purpose behind establishing a website is expanding relations with users, offering products, and naturally, supporting them in the future.
So we have agreed that using a support plugin is a need for every website, even yours, dear friend .
Well! The question that arises now is what features should a good support plugin have?
wordpress & woocommerce support plugin Demo / user&pass: demo
To respond this question, I will tell you about our support and ticket plugins’ features; see for yourself if the features are sufficient!
The ability to define infinite departments
If your website needs various sections (such as sales, support, management, etc.) you need not worr…
Screenshots
Ratings & Reviews
4.212 reviews
5 ★
9
4 ★
0
3 ★
1
2 ★
0
1 ★
2
Recent Reviews
Beautiful, but….?
by vivies·2 years ago
The user interface is one of the best out there, but there is no documentation or user guide anywhere to be found. Moving on, sadly.
کدنویسی افتضاح
by sadeghpm·3 years ago·1 reply
متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.
بدرد نخور
by Mohammad Parsa·3 years ago·2 replies
افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده
Lovie
by neomie6011·3 years ago
Grateful you created this plugin, it is amazing!
Ability to select product for non purchase user
by onlinedoit·3 years ago
Hi I doing this for pre sales question or product registration where user can select product even they did not already purchase item. Can you add this features?
Thank you
Download Trends
Today: 3Yesterday: 4This week: 30Period total: 2K
Compatibility
| WordPress | 5.0+ requiredTested up to 6.4.8 |
| PHP | 7.4+ required |
Version Adoption
v3.0
97.0%
Other
3.0%
Top Alternatives to Nirweb support
Frequently Asked Questions
Changelog
= 3.0.3=
- fixed: some reported bugs
= 3.0.2=
* added: ticket information placeholders in email title templates
* fixed: ticket ID placeholder in email body template
* fixed: improve translations
= 3.0.1=
* added: pagination for tickets
= 3.0=
* added: Redesigning the appearance of the plugin
* fixed: some reported bugs
= 2.8.6=
* added: Add a request message while answering the ticket
* fixed: some reported bugs
= 2.8.4=
* fixed: some reported bugs
= 2.8.3=
* fixed: some reported bugs
= 2.8.2=
* fixed: some reported bugs
= 2.7.9=
* fixed: Coordination with NirWeb user panel plugin v4.2.2
= 2.7.8=a
* fixed: some reported bugs
= 2.7.7=
* fixed: remove sweetalert
= 2.7.6=
* added: Turkish translation
* fixed: Coordination with Nir Web user panel plugin v4.1.5
2.7.5.1
- fixed: Plugin translation problem
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.