Orbisius Support Tickets
Minimalistic support ticket system that enables you to start providing awesome support in 2 minutes.
5(3 reviews)
·10 active installs·Updated 7 years agoAs of April 2026, Orbisius Support Tickets is a WordPress help plugin with 10 active installations and a 5/5 rating from 3 reviews. It has been downloaded 1.4K+ times in total. Requires WordPress 4.0+ and PHP 5.2.4+. Available on WordPress.org since 2019. Last updated 7 years ago — may have compatibility concerns. Top alternative: WP Help.
5/53 reviews
10active installs
1.4K+total downloads
7 yearssince 2019
Overview
Orbisius Support Tickets is a minimalistic ticket support system that enables you to start providing awesome support in 2 minutes.
You need to create/update several pages and paste the relevant shortcodes so your customer can submit their support requests.
There is a tool in the plugin’s settings page that can help with the page creation.
This is 2 minute demo showing you how to configure and use the plugin.
You can manually create the pages that the plugin needs with the following shortcodes or let the plugin create them for you (Orbisius Support Tickets > Settings).
Ideally, you should create a top level page called Support (/support) or Help (/help).
Then create the following subpages. The parent page link will be prepended automatically by WordPress.
My Tickets
link: /suppor…
Screenshots
Ratings & Reviews
53 reviews
5 ★
3
4 ★
0
3 ★
0
2 ★
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1 ★
0
Compatibility
| WordPress | 4.0+ requiredTested up to 5.0.25 |
| PHP | 5.2.4+ required |
Top Alternatives to Orbisius Support Tickets
Frequently Asked Questions
Changelog
1.0.3
- Removed ORBISIUS_SUPPORT_TICKETS_PAGES_VIEW_TICKET_URL const so it doesn’t cause some hard to find glitches.
- Now allowing non-logged in users to view the ticket if they provide the correct ticket password.
- Hooked into ‘comments_open’ filter to ensure that our tickets will always have comments enabled as some people might have then deactivated globally.
- Fixed: removed an extra closing div which was breaking submit ticket page’s layout. Thanks again Ivo Minchev for reporting this. Ref: https://github.com/orbisius/orbisius-support-tickets/issues/1
- The created by default Ticket submit form shortcode doesn’t render its title by default because the page already has a title. The title would be useful if the submit ticket form is used somewhere on an existing page and not standalone.
…and 12 more changes
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.