osTicket Connector
Create tickets in osTicket support system via the existing contact form.
5(4 reviews)
·300 active installs·Updated 1 year agoAs of April 2026, osTicket Connector is a WordPress http plugin with 300 active installations and a 5/5 rating from 4 reviews. It has been downloaded 10K+ times in total. Requires WordPress 4.3+ and PHP false+. Available on WordPress.org since 2017. Last updated 1 year ago — may have compatibility concerns. Top alternative: Mailgun for WordPress.
5/54 reviews
300active installs
10K+total downloads
9 yearssince 2017
Overview
This WordPress plugin supports the creation of new tickets in the osTicket system by using osTicket API. Only contact forms, which send emails, are supported as our plugin hooks the wp_mail function to get the forms’ data.
Important
The contact form must contain “Email”, “Full Name”, “Subject” and “Message” fields at least.
osTicket API
The osTicket API is used as simple XML or JSON over HTTP. Ticket creation is supported only.
Authentication
Authentication via the API is done via API keys configured inside the osTicket admin panel. API keys are created and tied to a source IP address, which will be checked against the source IP of requests to the HTTP API.
API keys can be created and managed via the admin panel. Navigate to Manage -> API…
Screenshots
Ratings & Reviews
54 reviews
5 ★
4
4 ★
0
3 ★
0
2 ★
0
1 ★
0
Compatibility
| WordPress | 4.3+ requiredTested up to 6.6.5 |
| PHP | false+ required |
Top Alternatives to osTicket Connector
Frequently Asked Questions
Changelog
1.0.9 (2023-04-13)
Added ability to define the specific WPForm for processing.
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.