Support Ticket System
Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.
4.5(4 reviews)
·10 active installs·Updated 9 years agoAs of April 2026, Support Ticket System is a WordPress simple plugin with 10 active installations and a 4.5/5 rating from 4 reviews. It has been downloaded 6.7K+ times in total. Requires WordPress 3.0.1+ and PHP false+. Available on WordPress.org since 2015. Last updated 9 years ago — may have compatibility concerns. Top alternative: Catch IDs.
4.5/54 reviews
10active installs
6.7K+total downloads
11 yearssince 2015
Overview
The idea was it to create a Ticket System completely for the Front-End, and that’s the result!
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.
Demo
GitHub
Key features
- Completely for the Front-End.
- Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.
- E-Mail Notification
- To every ticket you get a link so you can check your ticket and also write with the support like a chat.
- Normal users can take, edit their own and adopt tickets. They also can add appointments.
- Admin users can edit all tickets and alloc…
Screenshots
Ratings & Reviews
4.54 reviews
5 ★
3
4 ★
0
3 ★
1
2 ★
0
1 ★
0
Compatibility
| WordPress | 3.0.1+ requiredTested up to 4.7.33 |
| PHP | false+ required |
Top Alternatives to Support Ticket System
Frequently Asked Questions
Changelog
1.3.6
- Fixed max length for email text.
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.