Is Smart Support free?

Yes, Smart Support is free to use. It is available as a free plugin on WordPress.org.

How many websites use Smart Support?

Smart Support has 0 active installations as tracked by WordPress.org.

What are the best Smart Support alternatives?

Popular alternatives to Smart Support include bbPress, Display PHP Version, SupportCandy – Helpdesk & Customer…. You can compare them side-by-side on our comparison pages.

Does Smart Support work with the latest WordPress?

Smart Support has been tested up to WordPress 6.9.4. It requires WordPress 5.0+ and PHP 7.4+.

PluginSift

Smart Support – Self-Hosted customer support helpdesk & Ticket system

Name: Smart Support – Self-Hosted customer support helpdesk & Ticket system
Rating: 5 (1 reviews)
Author: Smart Support

Self-Hosted helpdesk & Customer Support ticket system for WordPress with advance ticket management, user roles, and frontend features.

By Smart Support·Support·Free

5(1 reviews)

·0 active installs·Updated 3 weeks ago

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As of April 2026, Smart Support is a WordPress support plugin with 0 active installations and a 5/5 rating from 1 reviews. It has been downloaded 613 times in total. Requires WordPress 5.0+ and PHP 7.4+. Available on WordPress.org since 2025. Actively maintained — updated within the last month. Top alternative: bbPress.

5/51 reviews

0active installs

613total downloads

1 yearsince 2025

Overview

Smart Support is a modern, full‑featured helpdesk and ticketing system built specifically for WordPress. It gives your customers a clean, friendly portal to request help and track progress, while your team gets the tools they need to triage, collaborate, and resolve tickets efficiently.

Smart Support transforms your WordPress site into a full-featured helpdesk system. Built with agents, supervisors, and customers in mind, it provides everything you need to deliver efficient, reliable, and professional customer support — right from your WordPress dashboard. The enhanced admin interface features optimized column layouts, flexible ticket numbering options, and improved data visualization for better ticket management efficiency.