Spocket ‑ US & EU Dropshipping

The products they offer are total trash and when you decide to stop using their service, appears that that there is no way to unsubscribe. They intentionally did not add any way to unsubscribe and tell customers to ask customer service to stop the service. Of course, customer service just ignores your request to unsubscribe and they keep charging you. I had to block my credit card at the bank to stop these fraudulent charges.

• This topic was modified 2 months ago by artemiusgreat.
• This topic was modified 2 months ago by artemiusgreat.

DO NOT BUY THIS PLUGIN!!! If I could give this ZERO STARS, I would! This plugin NEVER worked. I went through extensive troubleshooting on my own, tried to work with their support team, whose only advice was to log out, clear cache, and log back in. After weeks of waiting for them to “investigate my issue” – they told me they couldn’t resolve it but THERE WOULD BE NO REFUND. I think they purposely waited for weeks so they could make sure their recurring charge went through. I disputed, saying the plugin never worked, but they pointed me to their “no refund policy” under any circumstances. Don’t make the same mistake – DO NOT BUY!!!!!

My experience with Spocket has been nothing short of a nightmare. After canceling my plan and removing my credit card, they still charged me! This is outright robbery. My account shows no active plan, and there’s no invoice to justify the charge. To make matters worse, their support team was completely useless, and I had to dispute the charge with my credit card company. The store setup never worked, and they ignored my support tickets. This service is a scam—stay far away!

• This topic was modified 1 year, 6 months ago by caduguidi.

I recently signed up for Spocket, only to find out that I was being charged multiple subscription fees. Upon contacting their customer support team, I was extremely disappointed with their lack of willingness to resolve the issue and provide a refund. The team was unhelpful and uncooperative, providing vague and unsatisfactory responses to my concerns.

I attempted to cancel my “free” trial period on the last day of the trial, but I was already charged the $49 fee. I contacted support which claim they have “escalated” the issue and will get back with me 48-72 hours later. After 72 hours no update either directly or via Paypal dispute. To my shock, Spocket changed me another $49 and claims I have now created a second account and that trial has expired. I have now paid Spocket a total of $98 for absolutely nothing. All request for information and refund is

I am now having to cancel my card and update all other services just to avoid spocket changing by account at their leisure. I would NOT recommend this company to anyone. Fair treatment to their customers is not a something this organization cares about.

• This topic was modified 3 years, 2 months ago by kinkyfit.

I had some technical questions about importing products to my store and VASH, was most helpful! He had an answer in just a few minutes! Kudos!
Also, JAM is always willing to help no matter what you are asking for! I just sent her an inquiry about 15 products from different suppliers and she had no problem with it. If this is not a top of line support, then what is it?

• This topic was modified 3 years, 5 months ago by 2022peppe1984moutzoura.