The SumUp plugin for WooCommerce allows businesses to securely process payments online. Accept payments from customers using a range of payment method …
As of April 2026, SumUp Payment Gateway For WooCommerce is a WordPress sumup plugin with 10K+ active installations and a 2.3/5 rating from 37 reviews. It has been downloaded 265K+ times in total. Requires WordPress 5.0+ and PHP 7.2+. Available on WordPress.org since 2020. Actively maintained — updated within the last month. Downloads are down 41% this week. Support resolution rate: 0%.
Grow your business by accepting payments through SumUp in your WooCommerce store.
The SumUp plugin for WooCommerce offers consumers a seamless payment experience with their favourite payment methods in just a few steps. The payments are processed through the SumUp payment platform, so you can see them alongside your in-store sales. It’s affordable, easy to set up and use, and simply a better way to get paid.
Unfortunately, my client insists on using this as their payment gateway.
The SUMUP platform is so non user friendly and impossible to find anything you are looking for.
The setup of their test account is a painful process. And their online support is setup to be VERY inconvenient to ultise, but I guess this is their plan/intent. You have to VERIFY yourself each time you want to open a support chat. This is so, so stupid, as you are already logged into your SUMUP account.
Even when you do succeed on reaching support, the level is so low at the end they ‘pass the issue’ on to senior engineers, and this 99% of time never leads to a successful resolution.
I have used ALL the payment gateways, STRIPE, PAYPAL, even woo’s own one. And none were as difficult of as problematic to use as SUMUP plugin.
Even when working, if delivers on the checkout page of your Website TWO pay buttons. And still they have not fixed this one……
installed and tried connecting to my sumup account, but theres no field to add the API key and auto connection errored. support on sumup only goes to version 2.5, which tells you to input the API key manually (no field for that anymore) and the support chat is AI so it doesnt know much of anything.
The Sum Up solution doesn’t support shared hosting (tested with OVH).
It’s the first time i see this with a payment solution.
The support answer me to use a dedicated IP address and not an IP that is part of a shared-tier hosting plan.
SumUP: Please consider to change your connection system, lots of people use shared hosting.
El estado procesando despues de cobro existoso no se esta activando de forma automatica como lo venia haciendo.
This plugin had a lot of bad reviews but they are mostly older. I installed it, activated it and followed the setup instructions. Basically, once the plugin connects to your SumUp account you’re ready, in my case anyway everything was automatically set up. I tested it, worked without a hitch.
| WordPress | 5.0+ requiredTested up to 6.7.5 |
| PHP | 7.2+ required |
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.