Yes, TicketPress is free to use. It is available as a free plugin on WordPress.org.

How many websites use TicketPress?

TicketPress has 10 active installations as tracked by WordPress.org.

What are the best TicketPress alternatives?

Popular alternatives to TicketPress include SupportCandy – Helpdesk & Customer…, WP Advanced Ticket System, Elite…, ilGhera Restaurant Booking for WordPress. You can compare them side-by-side on our comparison pages.

Does TicketPress work with the latest WordPress?

TicketPress has been tested up to WordPress 4.3.34. It requires WordPress 3.5+ and PHP false+.

PluginSift

TicketPress

Name: TicketPress
Rating: 5 (3 reviews)
Author: Abiral Neupane

Easy to use & customize Customer Support System in WordPress! You are just a one click away to embed this system

By Abiral Neupane·Ticket·Free

5(3 reviews)

·10 active installs·Updated 10 years ago

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As of April 2026, TicketPress is a WordPress ticket plugin with 10 active installations and a 5/5 rating from 3 reviews. It has been downloaded 2.1K+ times in total. Requires WordPress 3.5+ and PHP false+. Available on WordPress.org since 2015. Last updated 10 years ago — may have compatibility concerns. Top alternative: SupportCandy – Helpdesk & Customer….

5/53 reviews

10active installs

2.1K+total downloads

11 yearssince 2015

Overview

This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever they want. This plugin is so light that it will give a negligible weight for the site.

The plugin works based on two shortcodes:

[my_tickets] -> For listing all tickets
[new_ticket] -> For opening new ticket

This plugin, after the installation does every setup, including creating of two pages for my tickets and new tickets in the site. Along with this, you will be presented with ready-made styling for the form.
So, with this feature, you can easily startup a support system, just by activating the plugin.

Note: By default the scope isn’t created. You need to create one from Tickets > Scope Menu

Read full description on WordPress.org