UserDeck Customer Support
Easily integrate UserDeck's embedded support software into your WordPress website.
5(2 reviews)
·10 active installs·Updated 4 years agoAs of April 2026, UserDeck Customer Support is a WordPress help plugin with 10 active installations and a 5/5 rating from 2 reviews. It has been downloaded 4.1K+ times in total. Requires WordPress 4.9+ and PHP 5.6.20+. Available on WordPress.org since 2014. Last updated 4 years ago — may have compatibility concerns. Top alternative: WP Help.
5/52 reviews
10active installs
4.1K+total downloads
12 yearssince 2014
Overview
UserDeck provides customer support software that embeds into your WordPress website.
Features
Conversations
- A ticketing system to allow your customers to contact you through email and embedded widgets.
- Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel.
- Integrates with WordPress for authenticated sessions to track user name and email on tickets.
Learn more about Conversations
Guides
- A knowledge base widget that embeds inline to any page of your WordPress website.
- It inherits your theme’s design and blends right in.
- You can embed a collection, category, or a single article instead of an entire knowledge base.
- Your users will save time by finding answers to common questions through self service.
Screenshots
Ratings & Reviews
52 reviews
5 ★
2
4 ★
0
3 ★
0
2 ★
0
1 ★
0
Compatibility
| WordPress | 4.9+ requiredTested up to 5.8.13 |
| PHP | 5.6.20+ required |
Top Alternatives to UserDeck Customer Support
Frequently Asked Questions
Changelog
1.1.8
- UPDATED: Compatibility with WordPress 5.8.2
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.