WP Advanced Ticket System, Elite Support Helpdesk
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
4(58 reviews)
·200 active installs·Updated 5 months agoAs of April 2026, WP Advanced Ticket System, Elite Support Helpdesk is a WordPress ticket plugin with 200 active installations and a 4/5 rating from 58 reviews. It has been downloaded 105K+ times in total. Requires WordPress 4.0+ and PHP false+. Available on WordPress.org since 2009. Top alternative: SupportCandy – Helpdesk & Customer….
4/558 reviews
200active installs
105K+total downloads
17 yearssince 2009
Overview
This WordPress plugin adds the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever you want directly through your WordPress website. Users can set the status, priority, product and type of each ticket submitted into this WordPress support plugin. WATS is perfect WordPress plugin for support plus advanced issue management.
Plugin’s Official website
WP Advanced Ticket System : ticket-system.net.
On the official website, you’ll find detailed setup instructions, anwsers to FAQ and premium release order page.
WATS offers multiple ways for your customers to submit tickets :
- through the frontend form without any authentication nor registration (Premium release)
- through the admin site via the sh…
Screenshots
Ratings & Reviews
458 reviews
5 ★
40
4 ★
3
3 ★
3
2 ★
1
1 ★
11
Compatibility
| WordPress | 4.0+ requiredTested up to 6.8.5 |
| PHP | false+ required |
Top Alternatives to WP Advanced Ticket System, Elite…
Frequently Asked Questions
Changelog
V1.0.65 (12/02/2025)
- added WordPress 5.9-6.7 compatibility
- added a creation date filter on frontend ticket listing
- modified date format in frontend ticket listing to follow WordPress date format option value
- added a type “integer” for custom field
- fixed an issue with translation loading
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.