Abandoned Cart Reports For WooCommerce

This plugin is what I was looking for. A simple reporting plugin for lost carts.

However, it really hasnt been updated or enhanced to any extent in the 6 years since I installed it in 2018. I paid for the pro version in 2018, the pro version also hasnt been developed. In fact, you dont even get notification of any updates to the pro version. In 2023 I asked for an updated version and it took a month to get a working copy, only to find, nothing had changed with the plugin – that I could see.

The time zone in the reports is the time zone (PST) of the developer with no way to change it.

The abandoned cart table is not responsive to different screen sizes. Even in landscape mode on an 11 inch tablet, it is unreadable as the columns do not resize properly, with no way to change this.

This could be a really great little plugin. It is disappointing that this plugin never reached its basic potential and has now essentially been abandoned.

An issue with exporting abandoned cart data was expertly resolved.

We’ve been using Small Fish Analytics’ Abandoned Cart Reports for Woocommerce for a number of years now and really depend on it. It’s an extremely useful and critical tool for our sales people. We recently needed to upgrade to a new server but found some plugin and theme issues (not surprising) including a performance issue with Abandoned Cart Report for Woo. I emailed the developer of Abandoned Carts and the problem was resolved the same day!

Folks, this is a mission critical tool and we received mission critical support from Mike. Highly recommend Small Fish Analytics and the Abandoned Cart Reports plugin!

• This topic was modified 3 years ago by jpatricksweeney99. Reason: didn't submit first time

I downloaded this plugin a year or so ago and never opened it. I just left it to collect data for me. About a week ago I tried opening it for the first time and it would just send me to an error page.

I made a thread on the support forum and I was promptly contacted by the author with a solution.

The plugin now opens properly, and all my data (from the time I downloaded it) was recorded, even during the time I couldn’t open the app.

Awesome plugin, awesome support!

Using this plugin for a busy e-commerce site that typically has thousands of abandoned carts per month.

There was a PHP 8.x compatability issue in one of the features, and the performance was lagging for the large number of abandoned cart records we were dealing with. Brought these issues to the developer’s attention. He was very open to our feedback, jumped right on the identified issues, solved the bug and tuned up the code to handle larger stores. Great communication along the way, even over a holiday weekend.

It can be tough to find quality plugins supported by dedicated developers. Not the case here. Outstanding support for an essential e-commerce plugin.